Mobility Services Internship

1 mese fa

Roma, Lazio, Italia Ayvens A tempo pieno

At Ayvens, we are constantly exploring the future of mobility.

Become part of a vibrant and innovative organization where we collaboratively seek to uncover the next advancements in mobility.

POSITION OVERVIEW:

This opportunity is aimed at enthusiastic individuals eager to gain experience in a structured multinational environment, focusing on the development of skills in Customer Service.

The role involves executing operational tasks related to the delivery of mobility products and services while adhering to the established service levels and client agreements.

KEY RESPONSIBILITIES:

  • Ensure accurate reporting related to invoice management;
  • Oversee the Customer Relationship Management (CRM) system;
  • Collaborate with the technical department to address technical interruptions;
  • Handle customer complaints and information requests from clients and/or drivers;
  • Organize documentation for vehicle delivery, pickup, and return.

SKILLS AND QUALIFICATIONS:

  • Bachelor's degree;
  • Flexibility and ability to work in a team;
  • Customer-oriented communication skills;
  • Stress management and results orientation;
  • Proficient in Office applications;
  • Basic knowledge of the English language.

Why choose Ayvens?

With a fleet of over 3.3 million vehicles across more than 44 countries, we offer comprehensive leasing, flexible subscription options, fleet management, and multi-mobility solutions tailored to various clients, including large corporations, SMEs, professionals, and private individuals. Our unique position allows us to lead the transition to net zero and shape the digital evolution of the industry, enabling us to meet the changing mobility needs of our clients effectively.

At Ayvens, we attribute our success to our unwavering commitment to customer satisfaction. Our team is dedicated to providing innovative solutions and technology-driven services that empower our clients to focus on their core business. We prioritize sustainable mobility as a fundamental aspect of our strategy. Our operations are guided by the principles of authenticity, curiosity, commitment, and collaboration, fostering a diverse environment where everyone can thrive and express their true selves.

Embark on this exciting journey with us as we continue to facilitate the large-scale adoption of sustainable mobility and equip our clients with the necessary solutions for success. Stay connected with us for the latest updates, news, and insights.

*ALD Automotive | LeasePlan will transition to Ayvens across all 44 countries by 2025.

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