Sales Associate

Patagonia is a leading outdoor apparel company founded in 1973. Our mission is to use our business to inspire and implement solutions to the environmental crisis. We are committed to using sustainable materials, reducing waste, and promoting environmental activism.

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Patagonia. As a Sales Associate, you will be responsible for creating an exceptional customer experience, promoting our products, and supporting our environmental initiatives.

• Welcome and assist customers, providing a positive experience and ensuring their needs are met.
• Understand and meet the specific needs of each customer with kindness and creativity, treating every person with equal respect and professionalism.
• Share your knowledge of our products and your passion for the environment to provide support to grassroots environmental groups and create engagement with our customers.
• Contribute to a team that is responsible for the store's success through customer service, merchandising, operations, events, and environmental activism.
• Perform daily store operations, including checking and replenishing stock, operating the cash register, and merchandising the store during downtimes.

• A love of the outdoors and a passion for saving our home planet.
• Demonstrated service experience and a colleague who thrives in a team-based atmosphere.
• Enthusiasm and interest in learning about our products, values, and history, as well as a passion for the environment and caring for others.
• Accuracy with money handling and register use.
• Language skills: fluent in English and Italian.

• Experience working in the retail and/or outdoor industry.
• Participation in and appreciation for our core sports (climbing, skiing, snowboarding, surfing, fly fishing, mountain biking, trail running).

We strive to make unbiased decisions and offer a great experience to every person who applies for a role at Patagonia. Our interviews include standardized questions that focus on the aspects that are important for success in the role.

We are committed to becoming an anti-racist company that leads by example. This means doing the work to be inclusive and equitable, across all aspects of our business. We value a welcoming environment where each member of our team feels included, respected, and empowered, regardless of their race, color, religion, gender, gender identity or expression, sexual orientation, civil status, national origin, disability, or age.