Restaurant Service Ambassador
3 settimane fa
Are you passionate about delivering exceptional service in a luxurious setting?
The Gritti Palace, a Luxury Collection Hotel, is seeking a skilled Restaurant Host/Hostess to join our team. As a Restaurant Host/Hostess, you will be responsible for providing warm and professional welcomes to our guests, managing reservations, and ensuring a seamless dining experience.
Key Responsibilities:
- Supply guests with directions and information regarding the restaurant and the hotel
- Manage the reservations by phone, email, and face to face
- Answer, record, and process all guest calls, messages, requests, questions, or concerns
- Liaise with Event and restaurant teams for special events and occasions
- Liaise with other departments (FB, Sales, and Front Office) for VIP guests and special celebrations
Requirements:
- Fluent English is a must
- Understanding of luxury hospitality FB operations
- Experience in the same role in fine dining restaurants would be an advantage
- A warm, people-oriented demeanor
- A team-player attitude
- Positive outlook and dependability
About Marriott International:
We are an equal opportunity employer and believe in hiring a diverse workforce. We are committed to sustaining an inclusive, people-first culture and are dedicated to non-discrimination on any protected basis. Join us in delivering exceptional service and creating unforgettable experiences for our guests.
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