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Equipment Support Specialist
2 settimane fa
Applied Materials is a leading multinational company with over 34,000 employees based in Santa Clara - Silicon Valley-California. We develop innovative industrial machinery, services, and software used in the production of semiconductors such as Microchips, Flat Display, and Solar Cells for Photovoltaics.
Key Responsibilities:- Optimize equipment performance and minimize downtime
- Develop and implement maintenance plans to ensure optimal equipment performance
- Support customer meetings and provide technical solutions to equipment issues
- Diagnose and resolve hardware issues through analysis of software and process data
- Lead equipment upgrades and retrofits to improve efficiency and productivity
- Ensure compliance with company and customer quality standards
- Communicate effectively with team members and stakeholders to resolve equipment issues
- Participate in internal and customer meetings to discuss equipment performance and maintenance plans
- Assist management in operating site service business and achieving objectives
- Collaborate with Applied Materials field management to establish and achieve objectives for assigned accounts
- Monitor customer perception of system performance and take proactive steps to address any issues
- Take initiative to identify and resolve customer problems
- Initiate projects to drive down costs or increase uptime when necessary