Internal Sales Advisor
3 settimane fa
We are seeking a skilled Internal Sales Advisor to join our team in Torino. As an Internal Sales Advisor, you will be the primary point of contact for customers, handling inquiries, and resolving issues in a timely and professional manner.
Your Key Responsibilities:
- You will be responsible for managing customer relationships, responding to queries, and resolving complaints in a courteous and efficient manner.
- You will work closely with internal teams to identify and address customer challenges, providing solutions-driven support to ensure customer satisfaction.
- You will maintain accurate records of customer interactions, documentation, and complaints in relevant systems to ensure a complete and up-to-date understanding of customer status.
Requirements and Qualifications:
- You should have approximately 2-3 years of experience in a customer-facing role, with a strong focus on customer service and sales support.
- You should possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- You should be fluent in Italian and have a good conversational level in English.
- You should be able to work a standard 9:00-13:00 / 14:00-18:00, Monday to Friday schedule.
What We Offer:
- A competitive salary and benefits package.
- Flexible working hours and a healthy work-life balance.
- A supportive and encouraging team environment.
- Opportunities for professional development and growth.
At TVH, we value our employees and strive to create a positive and inclusive work environment. We believe in the importance of teamwork, open communication, and mutual respect. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness, and open communication. Our people are down-to-earth, easy to work with, and we welcome differences and celebrate new ideas.
About TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, construction, and agricultural equipment. We are a market leader, known for our innovation and commitment to excellence.
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