Food and Beverage Hostess

7 ore fa


Milano, Lombardia, Italia Armani Hotel Milano A tempo pieno
Job Title: F&B Hostess

Armani Hotel Milan, a 5-star luxury hotel located in the heart of Milan's fashion district, is seeking a skilled F&B Hostess to join our Food and Beverage Department.

Main Responsibilities:
  • Manage guest reservations and track occupancy charts to ensure seamless service.
  • Provide exceptional customer service by greeting guests professionally and guiding them to their preferred tables.
  • Answer phone calls according to internal standards, taking reservations or providing information about the restaurant or hotel services.
  • Anticipate guests' needs and respond promptly to inquiries or issues.
  • Recognize regular guests by name and maintain a consistent level of service.
  • Inspect and maintain daily menus to ensure quality, condition, and appearance, while developing a comprehensive knowledge of menu items and daily specials.
  • Assist with other positions in the restaurant as needed.
Requirements:
  • Proficiency in English and Italian, with excellent communication and organization skills.
  • Working computer skills and knowledge.
  • Able to work calmly and confidently under pressure.
  • Successful candidate must possess legal work authorization in Europe.

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