Technical Support Specialist
4 giorni fa
The L2 Resident Engineer plays a crucial role in delivering on-site and remote technical support for desktop environments. This involves providing break-fix solutions, fault diagnosis, and resolution, leveraging expertise in Windows operating systems, hardware troubleshooting, and application support.
Strong customer service and communication skills are essential for effective collaboration with end-users and IT support teams to ensure efficient and effective resolution of technical issues.
Key Responsibilities:
- Provide technical support for desktop environments, focusing on break-fix solutions, fault diagnosis, and resolution
- Leverage expertise in Windows operating systems, hardware troubleshooting, and application support
- Collaborate with end-users and IT support teams to ensure efficient and effective resolution of technical issues
Requirements:
- Strong understanding of Windows operating systems, hardware troubleshooting, and application support
- Excellent customer service and communication skills
- Able to work effectively in a team environment
About Excis Compliance:
As a leading provider of compliance solutions, Excis Compliance is committed to delivering exceptional support to our clients. We believe in fostering a collaborative and inclusive work environment that promotes growth and development.
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