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Supply Chain Operations Manager

1 settimana fa

Milano, Lombardia, Italia Sennder A tempo pieno

In this role, you'll have the opportunity to work on complex challenges and develop innovative solutions to drive business growth and improvement. As a Supply Chain Operations Manager at sennder, you will lead the Control Tower Account Management team, ensuring exceptional client service, effective communication, and achievement of contractual service level agreements (SLAs).

Key Responsibilities
  • Develop and execute strategic plans to drive operational efficiency, reduce costs, and improve client satisfaction.
  • Build and maintain strong relationships with key stakeholders, including clients, carriers, and internal teams.
  • Collaborate with cross-functional teams to identify opportunities for process improvement and implement changes to enhance productivity and efficiency.
Requirements
  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field (Master's degree preferred).
  • At least 6 years of experience in account management, planning, or customer service preferably within logistics, freight forwarding, or supply chain management, with a minimum of 3 years in a management role.
  • Experience managing teams and working directly with clients in high-pressure environments.

We're a collaborative and dynamic team that values creativity, innovation, and teamwork. If you're a motivated professional with a passion for logistics, apply now to become part of our team