Quality Assurance Manager

2 settimane fa


Ferrara, Emilia-Romagna, Italia Ferrero Spa A tempo pieno
Job Title: Quality Supervisor 2nd Shift

Ferrara, a leading sugar confectioner in the United States, is seeking a Quality Supervisor 2nd Shift to join their team.

Job Summary:

As a Quality Supervisor 2nd Shift, you will be responsible for supervising, evaluating, and assisting subordinates in their daily performance by setting goals and objectives. You will provide ongoing feedback and support for a group of technicians and leads covering our operation.

Key Responsibilities:
  • Supervise and evaluate subordinates to ensure quality and food safety practices during operations.
  • Maintain and develop corrective actions (CAPA) by utilizing root cause analysis as necessary and monitors CAPA for effectiveness.
  • Manage quality assurance team by scheduling/approving timecards in Kronos, assigning tasks and providing ongoing training/mentoring.
  • Facilitate with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement.
  • Initiate, track and trend NCRs/CAPAs in the pilgrim smart solve software for all deviations.
  • Participate actively in the scheduled food safety and facility GMP audits.
  • Coordinate the pre-op, post-op and glass/brittle plastic inspections.
  • Act as a communication liaison between management and quality staff to support corporate and plant-driven initiatives.
  • Ensure training of associates at all levels on quality programs.
  • Interact with other supervisors/managers within Ferrara to share best practices.
  • Perform and maintain the environmental monitoring program and product testing program.
  • Trend the monthly KPI data for the Quality Manager and assist in preparing reports for senior leadership management.
Requirements:
  • Demonstrated Leadership experience.
  • Great communication and interpersonal skills.
  • B.S. Degree in Food Science, Microbiology, Chemistry, or other related field preferred.
  • HACCP certification and GFSI audits experience such as FSSC ISO 22000 or SQF a plus.
Equal Opportunity Employer:

Ferrara is proud to be an equal opportunity employer. We are committed to providing equal employment and advancement opportunities to all qualified applicants and employees, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law.



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