Data Integration Specialist

4 settimane fa

Milano, Lombardia, Italia DSCOVR A tempo pieno
About DSCOVR

DSCOVR is a pioneering company in developing cutting-edge technological solutions that drive organizational performance through strategic engagement tools and platforms. We empower businesses to optimize operations and achieve impactful results using advanced analytics and insights.

Job Description

We are seeking a highly skilled Data Integration Specialist to join our team. As a key member of our product team, you will work closely with cross-functional teams to ensure high-quality SaaS implementation and delivery.

Key Responsibilities
  • Lead the technical onboarding process for new clients, including data requirements discovery and platform configuration.
  • Serve as the primary contact for internal stakeholders regarding troubleshooting of platform, integration, and configuration issues.
  • Assist clients' operations with using the DSCOVR API for CRM and HR integrations and optimizing datasets for information exchange.
  • Build strong client relationships as a trusted advisor to ensure long-term success.
  • Monitor client satisfaction and collaborate on strategies to enhance platform performance and adoption.
  • Provide internal teams with valuable feedback on client experiences and improvement opportunities.
Requirements
  • Bachelor's degree in Information Technology or a related field.
  • Proficiency in spoken and written Italian and English.
  • 2+ years of experience in a similar role (data integration, implementation, technical support) within SaaS, CRM or HR technology, or sales engagement solutions.
  • Strong skill in data manipulation using ETL and SQL.
  • Basic programming skills (e.g. Python).
  • Experience with API integrations and understanding of web technologies (e.g. JSON).
  • Excellent communication skills with the ability to translate technical concepts for non-technical users.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently, prioritize tasks, and manage multiple clients simultaneously.
Benefits

We offer a competitive salary, meal vouchers, individual training funds, participation in industry events, and allowances for purchasing books and software. Our operational headquarters are in Milan, where our team operates on a hybrid model. Three days are spent in the office, and two days are spent remotely, offering flexibility in both work mode and schedule.

Position Details

We offer a full-time, permanent position with a competitive salary that reflects your experience and aligns with market standards. In addition to a fixed salary, you will receive a performance-based variable component tied to achieving company goals. We provide numerous opportunities for professional growth, with learning paths tailored to your career aspirations.

Diversity and Inclusion

We are committed to fostering a diverse and inclusive work environment. We value different perspectives and experiences and believe diversity strengthens our team and fuels innovation. We welcome candidates from all backgrounds and do not discriminate based on race, gender, age, disability, religion, sexual orientation. Everyone is encouraged to bring their whole self to work and thrive in an open, supportive atmosphere.

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