Underwriting & Sales Support Specialist, Italy
4 settimane fa
Role Overview
The Sales Support and Underwriting Specialist will play a crucial role in supporting the Sales Manager and Underwriting teams in Italy. This position will be responsible for providing exceptional customer care, sales support, and underwriting assistance to ensure seamless interactions with agents and sub-agents.
Key Responsibilities
- Provide first-line support to agents and sub-agents regarding AIG Advisors' platform functionalities.
- Collaborate with the Sales Manager to deliver training and tutorials to sub-agents.
- Act as a facilitator to resolve procedural conflicts and process clarifications.
- Monitor and enhance intermediaries' productivity.
- Support underwriters in solving underwriting issues and handling submissions outside the platform's automation.
- Assist in administrative tasks, such as production reports and ad-hoc reports.
- Act as a backup for OPERATION & SALES support staff when required.
Requirements
- At least 2-3 years of work experience in the Insurance industry, preferably in an Agency or broker company.
- Excellent computer skills, including Excel, Word, and PPT.
- Strong administrative and communication skills.
- Client-oriented attitude.
- Good level of English and fluent in Italian.
About AIG
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions. We are committed to delivering innovative solutions to our customers and fostering a culture of inclusion and belonging.
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