Data Center Operations Specialist
5 giorni fa
About the Role
We are seeking a highly skilled Data Center Technician to join our Infrastructure Operations team at Amazon Data Services Italy S.R.L. As a Data Center Technician, you will be responsible for troubleshooting and resolving a range of datacenter infrastructure issues, including hardware, fiber, networking, and related problems.
Key Responsibilities
- Safety: You will follow and maintain the highest safety standards and encourage a world-class safety culture. You will own safety initiatives and projects to foster a strong safety culture.
- Data Center Operations (DCO)
- Diagnose hardware and network problems followed by physical repairs
- Troubleshoot events within internal Service Level Agreements (SLAs)
- Perform root cause analysis of equipment failures
- Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)
- Work rotating shifts (morning/late/night) as well as weekends to maintain the 24/7 data center environment
- Additional Requirements
- Be proficient with Microsoft Office products (Excel, Word) and web-based operational tools
- Have a very good command of English
About the Team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
BASIC QUALIFICATIONS
- IT hardware troubleshooting related experience
- Completed formal education/apprenticeship or training in IT related field
- A valid (EU) driving license is required as Data Centers may not have any public transportation available nearby, and in addition local travel may be required up to 10% of the time
PREFERRED QUALIFICATIONS
- Diploma or equivalent formal qualification in IT related field
- Basic knowledge of Linux and experience with network protocols and in Data Center
- Proficient with ticketing systems and Change Management Systems (CMS)
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