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Customer Service Representative Luxury Spanish

1 settimana fa

Milano, Lombardia, Italia Odity A tempo pieno
Luxury Customer Experience

We are experts in customer relations, supporting the brands that trust us to care for their most valuable asset: their customers.

Our multicultural team of 1,500 employees is based in 10 offices worldwide: New York, London, Brussels, Paris, Milan, Antananarivo, Cape Town, Hong Kong, Shanghai, Tokyo.

We partner with over 350 brands across luxury, lifestyle, fashion, automotive, insurance, banking, and media sectors.

We're seeking a highly skilled BRAND AMBASSADOR Luxury Spanish & English to join our team. The ideal candidate has a strong attitude for customer care, fluent language skills, empathetic nature, passion for international luxury brands, and excellent communication and interpersonal skills.

Languages:

  • Spanish mandatory (B2 - C1)
  • English mandatory (C1 - C2)

Responsibilities:

  1. Cultivate exceptional customer relationships through phone, chat, or email
  2. E-commerce support: assist customers with online purchases

Requirements:

  • Degree and/or experience in e-commerce Customer Care, Fashion, and Luxury
  • Familiarity with Microsoft Office applications
  • Ongoing training on Luxury Brands
  • Continuous language practice and professional growth in the luxury industry