Business Systems Specialist

3 settimane fa

Turin, Piemonte, Italia Msc Technology Italia Srl A tempo pieno

Job Title: Business Analyst - WMS Implementation

About the Role:

We are seeking a seasoned IT Business Analyst with a proven track record in managing large-scale, complex IT projects. The primary responsibility will be to spearhead the global implementation of a Warehouse Management System (WMS) across our warehouse facilities worldwide.

Key Responsibilities:

  1. Conduct a comprehensive needs assessment and gap analysis to define project team, project scope, objectives, success criteria, and deliverables.
  2. Develop detailed project plans, including timelines, milestones, and risk assessment by setting realistic deadlines, identifying potential roadblocks, and planning for contingencies.
  3. Identify and manage project dependencies and critical path.
  4. Act as the primary point of contact between IT, operations, and executive leadership for the WMS implementation project and for any project-related escalations.
  5. Manage expectations of all stakeholders through regular communication on project status, risks, and issues.
  6. Collaborate closely with software providers and/or MSC development teams to ensure alignment on project goals, scope, and technical and functional specifications.
  7. Coordinate with internal stakeholders and regional teams to gather & prioritize requirements and facilitate smooth deployment across multiple global sites.
  8. Manage vendor relationships and review contracts to ensure favorable terms.
  9. Facilitate communication between different departments to ensure alignment on project goals.
  10. Oversee the development and/or configuration and customization of the WMS to meet specific business requirements and operational processes.
  11. Ensure seamless integration with existing IT infrastructure and other enterprise systems.
  12. Develop and execute data migration strategies to transfer existing data to the new WMS.
  13. Ensure data integrity and accuracy during the migration process while maintaining business continuity.
  14. Coordinate the development and implementation of comprehensive testing plans, including unit, integration, and user acceptance testing (UAT).
  15. Monitor and facilitate the identification and resolution of any issues or bugs before full-scale deployment.
  16. Coordinate the development of training materials and conduction of training sessions for end-users to ensure effective system adoption.
  17. Implement change management and communication strategies to facilitate a smooth transition to the new system and address potential resistance to change.
  18. Evaluate training outcomes and revise programs as needed.
  19. Coordinate go-live activities, including cutover planning and execution.
  20. Provide post-implementation support and troubleshooting to address any issues that arise.
  21. Establish and enforce quality assurance processes to ensure the integrity and reliability of the WMS implementation.
  22. Identify potential risks and develop mitigation strategies to minimize impact on project timelines and outcomes.
  23. Conduct project postmortems and create a recommendation report to identify successful and unsuccessful project elements.

Qualifications and Experience:

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
  • 5+ years of experience in IT project management, with a focus on software development and implementation best practices.
  • PMP, PRINCE2, ITIL or similar project management certification is preferred.
  • Strong understanding of warehouse operations.
  • Proven experience with Microsoft Dynamics, particularly in a WMS context, is preferred.
  • Excellent leadership, communication, and organizational skills.
  • Ability to work effectively in a global, multicultural environment.
  • Willingness to travel internationally as required.

What We Offer:

  • New learning opportunities.
  • A comprehensive welfare system.
  • Life and health insurance.
  • Modern workstation.
  • Discounts within the MSC group.

We foster a culture of innovation and wellbeing by pursuing various initiatives, including:

  • Meetups.
  • Technical and general events.
  • Gaming tournaments.
  • Company charity initiatives.
  • A sustainability program designed to benefit all employees.

Equal Employment Opportunities (EEO):

We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

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