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Senior Client Representative

1 mese fa

Milano, Lombardia, Italia IT001 Marsh Spa A tempo pieno

Job Summary:

We are seeking a highly skilled Senior Client Representative to join our Corporate Team at IT001 Marsh Spa. As a Senior Client Representative, you will be responsible for managing and growing a portfolio of corporate clients, serving as their main point of contact.

Key Responsibilities:

  • Manage and grow a portfolio of corporate clients in the assigned segment
  • Serve as the main point of contact for clients, building strong relationships and providing exceptional client service
  • Understand the unique needs and objectives of each client and provide tailored financial solutions
  • Collaborate with internal teams to ensure the smooth execution of client requests
  • Identify opportunities for cross-selling and upselling to maximize client satisfaction and revenue
  • Prepare and deliver presentations to clients on insurance products and solutions
  • Monitor client satisfaction and address any concerns or issues in a timely manner
  • Stay up-to-date with industry trends and market conditions to provide valuable insights to clients

Requirements:

  • Degree in Economics or Law
  • Proven experience in managing corporate clients in the insurance industry
  • Strong knowledge of insurance products and solutions, in particular with reference to Property & Liability insurance programs
  • Excellent communication and interpersonal skills
  • Ability to build and maintain strong relationships with clients
  • Strong analytical and problem-solving skills
  • Proficiency in both Italian and English

About Us:

IT001 Marsh Spa is a leading insurance broker and risk adviser. With over 45,000 colleagues advising clients in over 130 countries, we serve commercial and individual clients with data-driven risk solutions and advisory services.

Our Commitment:

We are committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Our Approach:

We are committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one 'anchor day' per week on which their full team will be together in person.