Reception Team Member
4 settimane fa
We are seeking a skilled and friendly Reception Team Member to join our team at The Hoxton, Rome.
As a Reception Team Member, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive.
Your main responsibilities will include managing the front desk, handling guest inquiries, and ensuring that all guests have a comfortable and enjoyable stay.
Key Responsibilities
• Provide exceptional customer service to all guests
• Manage the front desk, including checking guests in and out, handling room assignments, and resolving any issues that may arise
• Handle guest inquiries and provide information about the hotel and its services
• Maintain a clean and organized front desk area
• Work collaboratively with other team members to ensure a smooth and efficient operation
What We Offer
• A competitive salary and benefits package
• Opportunities for career development and advancement
• A fun and dynamic work environment
• Discounts on hotel stays and other services
Requirements
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Previous experience in a customer-facing role
• High school diploma or equivalent
Why Work for Us?
The Hoxton is a unique and innovative hotel brand that is committed to providing exceptional customer service and creating a memorable experience for our guests.
As a Reception Team Member, you will have the opportunity to work with a talented and dedicated team, learn new skills, and develop your career in a dynamic and fast-paced environment.
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you
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