Senior Technical Lead

1 giorno fa


Milano, Lombardia, Italia InterSystems A tempo pieno

The Senior Technical Lead is responsible for the successful delivery of implementation projects using InterSystems' implementation methodology. This role provides senior, dynamic leadership to all technical implementation activities.

Key responsibilities include coordinating and overseeing technical input to proposals, ensuring timely completion of work, and providing technical oversight across all delivery engagements. The Senior Technical Lead works collaboratively with Implementation Program Management, Product Management, and Development Teams to ensure successful delivery of implementation projects.

Additionally, the Senior Technical Lead will have the opportunity to work with the Implementation Director to help lead the team development.

  • Provide strong, dynamic technical leadership to all staff in the Implementation Team.
  • Be respected and viewed as an authority by all technical staff.
  • Work collaboratively with Program and Project Managers to ensure successful delivery of implementation projects.
  • Provide technical oversight across all delivery engagements to ensure adherence to promised timelines, budgetary costs, and quality standards.
  • Work with Program and Project Management to ensure that the right technical resources are allocated at the right time, resolving any priority conflicts.
  • Manage and plan future resource requirements.
  • Work with the Implementation Director to manage implementation partner relationships.
  • Lead, document, and estimate technical input to bids to understand client requirements from a technical perspective.
  • Participate in the commercial process, providing work estimates and inputting to implementation Statements of work.
  • Be the escalation point for customer and partner issues and work to quickly resolve any issues or obstacles.
  • Communicate with the client and sales staff to identify business needs and input into proposals to demonstrate business benefits of the proposed technology solution.
  • Stay engaged throughout the lifecycle via regular customer meetings to review progress against the documented solution and timeline.
  • Participate in client and InterSystems Steering Committee meetings as required.
  • Provide advice and best practices to clients for technical areas related to custom developments, interfaces, reports, extracts, and data manipulation routines.
  • Produce collateral such as white papers or case studies.
  • Keep up-to-date with InterSystems products and Healthcare and IT industry developments and undertake any relevant self-development or training.

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