High-End Client Experience Strategist

4 giorni fa


Roma, Lazio, Italia Bvlgari A tempo pieno

Bvlgari is seeking a highly skilled High-End Client Experience Strategist to join its Global High Jewelry & High-End Watches team in Rome. This exciting role will support the creation and implementation of innovative client experiences and engagement strategies, focusing on HNWI (High-Net-Worth Individuals) and VICs (Very Important Clients), ensuring excellence in planning unique Client Journeys and relationship-building activities.

Key Responsibilities
  • Assist in analyzing client data to support tailored engagement strategies.
  • Support targeting strategies for client experiences, including proposing client lists in collaboration with markets and consolidating client profiles (qualitative and quantitative data).
  • Contribute to the planning and coordination of exclusive high-end client experiences.
  • R fine and improve the Toolkit and update semester calendar to ensure client activations at key moments and locations.
  • Collaborate on the development of gifting programs for high-value clients.
  • Help identify and leverage client development opportunities to delight clients.
Requirements

To be successful as a High-End Client Experience Strategist, you should have:

  • A university degree in Business Management or a related field; study experience abroad will be considered a plus.
  • Good relational and communication skills.
  • Strong attention to detail, accuracy, and analytical skills.
  • Fluency in Italian and English; other languages are an advantage.
About Us

Bvlgari offers a dynamic work environment and excellent compensation package. We estimate the salary for this position to be around €45,000 - €60,000 per year, depending on your qualifications and experience. Additionally, Bvlgari provides a range of benefits to support your professional growth and well-being.



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