Alexander McQueen Client Advisor

2 settimane fa

Roma, Lazio, Italia Alexander McQueen Italia A tempo pieno

Job Opportunity:

Alexander McQueen Italia is seeking an exceptional Client Advisor to join the team of the new boutique at via Condotti - Rome.

Your Role:

  • Develop and maintain strong product knowledge and provide excellent customer service
  • Understand current products, trends and collections and ensure that customers are informed and aware
  • Replenish stock and maintain high standards of merchandise and product presentation
  • Handle customer complaints, seek assistance where necessary, ensure issues are resolved to the satisfaction of the customer and the company
  • Keep up to date with customer requirements and operating procedures
  • Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met
  • Open & close the Store according to the needs of the business, in line with Company security rules
  • Ensure personal appearance and presentation is strictly in line with company standards
  • Adhere to Security and Health & Safety regulations

Your Skills and Experience:

  • Previous experience in a similar role
  • Fluent in English and Italian
  • Ability to adapt to frequent change and a high pressure environment
  • Ability to initiate contact and communication
  • Motivated by being a team player with a common goal
  • Excellent Communication and interpersonal Skills with the ability to build and maintain relationships

This is a fantastic opportunity to become part of a dynamic team with a visionary brand that offers possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

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