Global Technology Operations Director

9 ore fa


Roma, Lazio, Italia Axa Partners A tempo pieno

Job Overview

Axa Partners is seeking a highly skilled Global Technology Operations Director to lead our IT operations team.

About the Role

We are looking for an experienced IT professional with a strong background in technology operations management, leadership, and service delivery. The successful candidate will have a proven track record of managing large-scale IT infrastructure, implementing best practices, and driving innovation.

Key Responsibilities

  • Lead the IT operations team to ensure seamless delivery of IT services, including infrastructure, applications, and security.
  • Develop and implement IT strategies that align with business objectives, leveraging emerging technologies and trends.
  • Collaborate with cross-functional teams to drive service delivery excellence, quality, and customer satisfaction.
  • Maintain high-level technical expertise, staying up-to-date with industry developments and emerging technologies.
  • Manage vendor relationships, negotiate contracts, and oversee service level agreements.
  • Ensure effective communication, reporting, and documentation of IT operations, performance metrics, and issues.
  • Contribute to the development of organizational standards, policies, and procedures, ensuring compliance with regulatory requirements.
  • Participate in project planning, execution, and monitoring, providing strategic input and guidance.
  • Foster a culture of innovation, collaboration, and continuous improvement within the IT organization.

Requirements and Qualifications

  • Minimum 5 years of experience as an IT Operations Manager or equivalent role in an international environment.
  • Proven track record of managing direct reports, vendors, and stakeholders.
  • Expertise in Cloud infrastructure (PaaS, IaaS), IT security, and risk analysis.
  • Experience in IT project management, service delivery management, and IT portfolio/budget management.
  • Demonstrated ability to analyze costs, benefits, and risks associated with new solutions and technologies.
  • Excellent communication, leadership, and problem-solving skills, with a strong focus on customer satisfaction and quality.
  • Strong understanding of ITIL frameworks and principles.
  • Certifications in ITIL, Project Management (Prince2, PMP, Agile), and/or relevant cloud platforms (CISCO, VMware, Simplivity, Azure, Avaya, Avamar) are highly desirable.

Salary Range

The estimated annual salary for this position is €80,000 - €110,000, depending on qualifications and experience.



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