Global Technology Operations Director
9 ore fa
Job Overview
Axa Partners is seeking a highly skilled Global Technology Operations Director to lead our IT operations team.
About the Role
We are looking for an experienced IT professional with a strong background in technology operations management, leadership, and service delivery. The successful candidate will have a proven track record of managing large-scale IT infrastructure, implementing best practices, and driving innovation.
Key Responsibilities
- Lead the IT operations team to ensure seamless delivery of IT services, including infrastructure, applications, and security.
- Develop and implement IT strategies that align with business objectives, leveraging emerging technologies and trends.
- Collaborate with cross-functional teams to drive service delivery excellence, quality, and customer satisfaction.
- Maintain high-level technical expertise, staying up-to-date with industry developments and emerging technologies.
- Manage vendor relationships, negotiate contracts, and oversee service level agreements.
- Ensure effective communication, reporting, and documentation of IT operations, performance metrics, and issues.
- Contribute to the development of organizational standards, policies, and procedures, ensuring compliance with regulatory requirements.
- Participate in project planning, execution, and monitoring, providing strategic input and guidance.
- Foster a culture of innovation, collaboration, and continuous improvement within the IT organization.
Requirements and Qualifications
- Minimum 5 years of experience as an IT Operations Manager or equivalent role in an international environment.
- Proven track record of managing direct reports, vendors, and stakeholders.
- Expertise in Cloud infrastructure (PaaS, IaaS), IT security, and risk analysis.
- Experience in IT project management, service delivery management, and IT portfolio/budget management.
- Demonstrated ability to analyze costs, benefits, and risks associated with new solutions and technologies.
- Excellent communication, leadership, and problem-solving skills, with a strong focus on customer satisfaction and quality.
- Strong understanding of ITIL frameworks and principles.
- Certifications in ITIL, Project Management (Prince2, PMP, Agile), and/or relevant cloud platforms (CISCO, VMware, Simplivity, Azure, Avaya, Avamar) are highly desirable.
Salary Range
The estimated annual salary for this position is €80,000 - €110,000, depending on qualifications and experience.
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