Bell Attendant

Job Summary: We are seeking a highly motivated and customer-focused Bell Attendant to join our team at the Radisson Hotel Group. As a Bell Attendant, you will play a vital role in delivering exceptional guest service and creating memorable moments for our guests.

• Support the smooth operation of the guest relations department: Ensure that all aspects of the guest journey and experience are delivered to the highest level.
• Work collaboratively with the team: Maximize guest satisfaction and comfort by delivering a positive and timely response to guest enquiries and problem resolution.
• Take ownership of duties and tasks: Ensure that all work is carried out in a timely and professional manner, and that departmental plans and objectives are achieved.
• Collaborate with colleagues: Ensure that costs and inventory are controlled, and that productivity and performance levels are attained.
• Build and maintain effective relationships: Promote the company culture and values, and ensure adherence to all legislation and best practice activities.

• Experience in guest relations: Beneficial but not essential.
• Hands-on approach: A can-do work style with a commitment to delivering exceptional guest service.
• Passion for hospitality: A passion for the hospitality industry and a desire to create memorable moments for our guests.
• Problem-solving skills: Ability to find creative solutions and take ownership of duties and tasks assigned.
• Personal integrity: Ability to work in an environment that demands excellence and maintain personal integrity.
• IT skills: Experience of working with IT systems on various platforms.
• Communication skills: Strong communication skills with the ability to work effectively with colleagues and guests.

About Us: At Radisson Hotel Group, we believe that people are our number one asset. We are a global hotel company that is passionate about delivering exceptional guest service and creating memorable moments for our guests. If you share our ambition and values, we would love to hear from you.