Senior RAN Analysis and Troubleshooting Engineer
3 settimane fa
As part of the Mobile Access Engineering team of Vodafone's Network Strategy, Architecture & Engineering, the RAN Analysis, Troubleshooting and Terminals Senior Engineer plays a pivotal role in delivering successfully tested and verified device implementations to ensure top-notch Customer Experience in Vodafone Networks.
Main Responsibilities:
- Support the E2E introduction and troubleshooting of Mobile Services, with a focus on Terminal implementation and interaction between Networks and Terminals.
- Troubleshoot technical issues and resolve customer complaints.
- Develop, test, and validate new technologies, features, and services from the Terminal side.
- Ensure best practice sharing and stakeholder alignment, committing to a Tech Comms Company.
Key Performance Indicators:
- Mobile E2E Services launched as per plans and VF Strategy requirements.
- Customers' NPS and Mobile Network KPIs in line with VF ambition.
- VF leadership in Mobile Benchmarking frameworks as per VF Strategy.
Core Competencies:
- Deep knowledge of Mobile Access Technologies (2G, 4G, 5G, IMS) and related Network Architecture.
- Strong and effective skills on Walk/Drive/Crowd Test techniques, signalling log processing, troubleshooting, and data analytical/logging tools.
- Proven ability in stakeholder management in projects with deep technical complexity and challenging deadlines.
Must-Have Qualifications:
- Academic Background: Degree in Telecommunications Engineering or similar.
- At least 7 years of professional experience in mobile telecommunications engineering (Radio, Core, Devices, Quality, Services), preferably in an international environment.
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