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Customer Service Specialist
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Milano, Lombardia, Italia Page Personnel A tempo pienoLa risorsa si occuperà di:Gestire le richieste telefoniche di Assicurati ed Intermediari ed identificare le richieste degli utenti, raffrontandosi con altre funzioni aziendali ove necessario;Attività di formazione a Clienti ed intermediari in merito ai servizi online della compagnia, anche mediante presentazioni in Webinar, trasferte e partecipazione ad...
Customer Service Specialist
2 mesi fa
Company Overview
Gi Group SpA Filiale di Milano Filzi is a leading provider of staffing and HR services, operating in over 37 countries worldwide. Our team of over 9,000 professionals is dedicated to delivering exceptional results and exceeding client expectations.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist - Banking Sector. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in the banking industry.
Key Responsibilities
- Provide timely and effective customer service to clients in the banking sector
- Respond to customer inquiries and resolve issues in a professional and courteous manner
- Collaborate with internal teams to ensure seamless delivery of services
- Develop and maintain strong relationships with clients to drive business growth and retention
- Stay up-to-date with industry trends and developments to provide expert advice and guidance to clients
Requirements
- Diploma of Secondary Education or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office and other relevant software
What We Offer
- Full-time contract with a competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
