Lavori attuali relativi a Customer Service Operations Manager - Sesto San Giovanni, Lombardia - Alstom
-
Senior Solar Operations Professional
3 giorni fa
Sesto San Giovanni, Lombardia, Italia Encome Engineering Gmbh A tempo pienoAbout Us:As a leader in Operation & Maintenance services on PV plants, ENcome Energy Performance GmbH offers an exciting opportunity for a motivated professional to take on the role of Solar Asset Manager.Key Responsibilities:Technical Operations: This includes operation and maintenance of solar installations, management of regular maintenance work,...
-
Customer Solutions Expert
3 giorni fa
Sesto San Giovanni, Lombardia, Italia Waters A tempo pienoAbout Waters: At Waters, we are committed to delivering innovative solutions and exceptional customer service. Our products and services are designed to help our customers solve complex scientific challenges. We believe in the importance of teamwork, collaboration, and continuous learning and development. Our goal is to make a positive impact in the...
-
Sesto San Giovanni, Lombardia, Italia ABB A tempo pienoA dynamic leader is sought to spearhead the development of harmonized pricing strategies for ABB's Motion Services division. Reporting directly to the Global Pricing Excellence Manager, this role will focus on creating tailored pricing models that cater to diverse service lines and customer segments.Key Responsibilities:Design and implement pricing...
-
Sesto San Giovanni, Lombardia, Italia ABB A tempo pienoJob SummaryThis role leads the development of harmonized pricing strategies for the Motion Services offering, providing expertise, support, and governance to drive success.About ABB MotionABB Motion is a global leader in motors and drives, accelerating a more productive and sustainable future. We innovate and push technology boundaries to contribute to...
-
Operatore di Customer Service Full-Time
20 ore fa
San Giuliano Milanese, Lombardia, Italia Etjca S.p.a. A tempo pienoEtjca S.p.A., una filiale di Melegnano, cerca per un'azienda importante una figura professionale: Operatore di Customer Service Full-Time Requisiti e qualifiche: Ottima conoscenza della lingua inglese scritta e parlata; Buon problema soluzione; Buona gestione dei rapporti con i clienti e i fornitori (anche per l'estero); Esperienza pregressa nel ruolo;...
-
San Giuliano Milanese, Lombardia, Italia Humangest S.p.A. A tempo pienoLa filiale di San Giuliano Milanese dell'agenzia per il lavoro Humangest S.p.A. cerca un operatore di customer service da inserire in una importante azienda del settore assicurativo.Compiti e ResponsabilitàL'operatore si occuperà della gestione delle chiamate in entrata, fornendo assistenza e consulenza ai clienti relative a pratiche...
-
Motion Services Pricing Director
3 giorni fa
Sesto San Giovanni, Lombardia, Italia Abb A tempo pienoResponsibilitiesDesign and implement pricing strategies for new and existing offerings, ensuring alignment with business goals and market trends.Develop pricing models that cater to different service lines offering (product, services, service agreements, projects) and customer segments.Establish and maintain pricing governance frameworks ensuring...
-
Engineering Proposal Developer
5 giorni fa
Sesto San Giovanni, Lombardia, Italia Alstom Gruppe A tempo pienoKey Responsibilities Face tender engineering activities in respect of global target cost, tender budget, and planning. Help to manage functionally the engineering team allocated to the tender. Interface with Tender core team and ensure engineering internal interfaces. Work to perform technical exchanges with the customer. Help with the analysis of the...
-
EMEA Risk-Based Security Solutions Specialist
3 giorni fa
Sesto San Giovanni, Lombardia, Italia Amazon Italia Services Srl - B97 A tempo pienoCompany OverviewAmazon Italia Services Srl - B97 operates a large-scale operations network known for its speed, accuracy, and exceptional service. The company delivers millions of packages and smiles to customers every day.Job DescriptionThis position is potentially available in any EMEA Corp offices. As a Senior Program Manager EMEA, you will take the lead...
-
General Ledger Accountant
3 giorni fa
Sesto San Giovanni, Lombardia, Italia Hilti Corporation A tempo pienoJob DescriptionThe Financial Operations Specialist will manage the general account operation for different markets organization all around the world. The role is based in our Finance Shared Service Center in Milan and involves performing compliant General Ledger processes and consistent and correct financial bookings in the area of month end closing, year...
-
Sesto San Giovanni, Lombardia, Italia Abbott Laboratories A tempo pieno**Job Overview:**We are seeking a skilled Technical Software Specialist to join our global support team for AlinIQ AMS. The successful candidate will have experience as an IT technician in the Analysis Laboratory, with a focus on connecting analytical instruments to management software. Additionally, they should possess SQL knowledge to implement reports and...
-
IT Support Specialist for Analytical Instruments
7 giorni fa
Sesto San Giovanni, Lombardia, Italia Abbott A tempo pienoJob DescriptionWe are seeking a highly skilled IT Support Specialist to join our global support team for AlinIQ AMS. The ideal candidate will have experience as an IT technician in the Analysis Laboratory, with a focus on connecting analytical instruments to management software.Key Responsibilities:Implement reports and statistics on the AMS product DB,...
-
Ricercatore di nuovi talenti a Milano
3 giorni fa
Sesto San Giovanni, Lombardia, Italia Fourme A tempo pienoOverview della nostra aziendaFourme è una società in continua crescita che cerca di aggiungere nuovi talenti al proprio team. La nostra attività si concentra sulla promozione dei nostri brand presso zone ad alta affluenza, come centri commerciali, supermercati, negozi, fiere e eventi. Questo ci consente di interagire con il pubblico e costruire relazioni...
-
Software Application Developer
1 settimana fa
Sesto San Giovanni, Lombardia, Italia Abbott Laboratories A tempo pienoJob Description: We are seeking a highly skilled Software Application Developer to join our global support team for AlinIQ AMS. As an IT specialist in the Analysis Laboratory, you will be responsible for connecting analytical instruments to management software and implementing reports and statistics on the AMS product database.">About the Role: This is a...
-
Global Pricing Strategy Director, Motion Services Division
1 settimana fa
Sesto San Giovanni, Lombardia, Italia ABB A tempo pienoAbout UsWe are a leading global technology company dedicated to empowering sustainable solutions. Our core values of care, courage, curiosity, and collaboration drive our commitment to diversity, inclusion, and equal opportunities.Job SummaryThis role reports to the Global Pricing Excellence Manager, Motion Services division, and is open globally with a...
-
Scientific Support Specialist
1 settimana fa
Sesto San Giovanni, Lombardia, Italia Waters A tempo pienoCompany OverviewWaters Corporation is a global leader in specialty measurement solutions. Our innovative products, services, and expertise help scientists and researchers advance their work in various fields.We're seeking a talented Field Customer Support Specialist to join our team. This role offers an exciting opportunity to work with customers across...
-
Senior Quality Assurance Manager
1 settimana fa
Sesto San Giovanni, Lombardia, Italia Alstom Gruppe A tempo pienoOverview of the Role:At Alstom Gruppe, we are committed to leading societies to a low-carbon future by developing and marketing innovative mobility solutions. Our product portfolio encompasses high-speed trains, metros, monorails, trams, integrated systems, customised services, infrastructure, signalling, and digital mobility solutions.As Project Quality and...
-
Freight Logistics Manager, European Operations Specialist
1 settimana fa
Sesto San Giovanni, Lombardia, Italia Amazon Italia Services Srl - B97 A tempo pienoCompany Overview: Amazon Italia Services Srl - B97 is a leading e-commerce company that relies on efficient logistics to deliver packages to its customers. Our team plays a crucial role in ensuring the smooth operation of our transportation network.
-
Field Lab Support Professional
3 giorni fa
Sesto San Giovanni, Lombardia, Italia Waters A tempo pienoAbout Us: Waters Corporation (NYSE: WAT) is a world-leading specialty measurement company. We have pioneered innovations in chromatography, mass spectrometry, and thermal analysis. Our products and solutions serve a wide range of industries, helping our customers solve complex scientific challenges.Your Role: As a Field Customer Support Specialist, you will...
-
Strategic Procurement Manager Logistics and Supply Chain
1 settimana fa
Sesto San Giovanni, Lombardia, Italia Coca-Cola Hbc A tempo pienoOverviewCoca-Cola HBC Italia, a leading bottler and distributor of The Coca-Cola Company's branded products in Italy, is seeking an experienced Strategic Procurement Manager to join our team. In this role, you will be responsible for leading and executing sourcing activities for transportation services in Italy, ensuring compliance with procurement...
Customer Service Operations Manager
2 settimane fa
We are seeking a highly skilled Mobility Solutions Professional to join our team in Sesto San Giovanni, Italy. As a Customer Service Operations Manager, you will play a key role in delivering exceptional customer experiences and driving business growth.
Job DescriptionIn this dynamic role, you will be responsible for managing customer inquiries, orders, and returns, as well as resolving customer complaints in a timely and professional manner. You will work closely with stakeholders to ensure seamless communication and resolve critical issues efficiently.
Additionally, you will collect and provide timely cost inputs from external and internal suppliers, contribute to continuous improvement actions, and monitor delivery KPIs for your customers. Your ability to analyze root cause problems and implement improvement actions will be essential in achieving high-quality results.
As a Mobility Solutions Professional, you will leverage industry-leading tools such as SAP/GSI, Customer Service Cockpit, PartsFolio, and Customer Portal to optimize processes and improve customer satisfaction. Your expertise in using Parts 360 to reduce Time To Quote (TTQ) and leveraging e-commerce solutions for public parts catalogues will be valuable assets to our team.
Key Responsibilities- Manage customer inquiries, orders, and returns
- Resolve customer complaints in a timely and professional manner
- Collect and provide timely cost inputs from external and internal suppliers
- Contribute to continuous improvement actions
- Monitor delivery KPIs for customers
- Leverage industry-leading tools to optimize processes and improve customer satisfaction
To succeed in this role, you will need excellent communication skills, the ability to work effectively in a fast-paced environment, and a strong understanding of customer service principles. Additionally, you should have:
- Customer Delivery performance management
- Customer relationship management
- Demand management
- Materials requirements planning
- Supply chain information systems
- Transport and distribution
This position is based in Sesto San Giovanni, Italy, an area known for its rich history, cultural attractions, and modern infrastructure.
What We OfferAs a valued member of our team, you can expect:
- A competitive salary: €45,000 - €60,000 per annum
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off
- Opportunities for career growth and professional development
- A dynamic and inclusive work environment that values diversity and employee well-being