Technical Order Coordinator

2 settimane fa


Milano, Lombardia, Italia Reinhausen Italia S.r.l A tempo pieno

About the Role:

We are seeking a skilled Technical Order Coordinator to join our team at Reinhausen Italia S.r.l in Milan. As a key member of our service operations team, you will play a vital role in ensuring the smooth processing and delivery of customer orders.

Key Responsibilities:

  • Interpret and clarify customer specifications for offers and orders, ensuring accurate processing and delivery.
  • Provide technical support and after-sales services to customers, addressing their inquiries and resolving issues in a timely manner.
  • Enter customer orders and service assignments into our internal system, facilitating efficient planning and processing.
  • Support service activities for Italian end-users, ensuring seamless execution and customer satisfaction.
  • Collaborate with colleagues to provide technical support and share knowledge, promoting a culture of excellence and teamwork.
  • Travel within Italy to attend training courses and meetings at our headquarters in Germany, as required.

Requirements:

  • Diploma in Electrical Engineering or a related field.
  • Excellent spoken English skills, with the ability to communicate effectively with colleagues and customers.
  • A high level of motivation, independence, and adaptability, with a customer-centric approach.
  • Ability to prioritize and organize customer inquiries, ensuring timely resolution and exceptional service.
  • SAP knowledge and experience in the electrical HV field are considered assets, but not essential.
  • Valid driving license.

What We Offer:

As a Technical Order Coordinator at Reinhausen Italia S.r.l, you will be part of a dynamic and supportive team, working together to deliver exceptional service and results. We offer a competitive compensation package, opportunities for growth and development, and a collaborative work environment that values innovation and excellence.


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