Senior Process Management, Demand Specialist

7 giorni fa

Cernusco sul Naviglio, Lombardia, Italia KION Group A tempo pieno
Job Title: Senior Process Management, Demand

We are seeking a highly skilled Senior Process Management, Demand professional to join our Global Integrated Business Process (IBP) team. As a key member of our team, you will play a critical role in influencing global, regional, and project function execution alignment via optimization of our integrated process plans to achieve business objectives.

Key Responsibilities:
  • Work with global sales leaders to assess incoming order intake demand, by solution type, identify and mitigate risks with associated skill needs and capacity, and detect areas of constraints or availability.
  • Develop demand forecasts and operational capacity forecasts at multiple levels of aggregation/disaggregation for various time horizons as part of a planning function.
  • Analyze historical sales, execution trends, and financial projections to provide accurate demand forecasts for both new opportunities and backlog projects.
  • Research demand drivers, prepare forecast data, develop, and analyze statistical forecast models, and evaluate forecast results.
  • Collaborate with sales, marketing, and finance to understand demand forecast drivers.
  • Process project demands through the various tools and data sources to drive a more systematic approach.
  • Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions.
  • Lead the monthly Demand meeting and participate in the S&OP monthly process.
  • Create and analyze monthly KPIs and conduct root cause analyses to come up with actions for improvement.
  • Use and maintain the Planning software as the primary forecasting system tool.
  • Collaborate with data science and analytics engineers and operations team members to create advanced business intelligence reports that capture key data points and identify trends as well as inform leadership of key areas of opportunity and challenges.
  • Interface with Product Management and R&D teams to incorporate processes for new products and phasing out old products in support of process excellence and its impact on project execution planning.
  • Work with manufacturing and procurement SIOP leadership to develop plans and solve inputs to supply issues.
  • Prepare and present material to regional and global leadership teams and make recommendations based on gathered data and analysis.
  • Work with leaders from various functions on capacities and forecasts, providing the best cost-sourcing solution within the supply network.
  • Initiate and facilitate cross-functional data reviews as necessary to capture critical attributes.
  • Triage data results to identify risk mitigation opportunities.
  • Present results and recommended action to leadership for approval.
  • Facilitate and validate forecast load to the ERP system.
  • Communicate forecast execution to key stakeholders.
  • Process ad-hoc and forecast modifications (scenarios) as needed.
  • Establish and continuously improve program KPIs.
  • Create, review, and publish program reporting.
  • Work with management to prioritize business and information needs.
  • Identify, define, and drive new process improvement opportunities.
  • Work on multiple planning projects independently.
  • Perform analysis of functional global, regional, business unit capacity and project backlog plus new business information and develop objective scenarios by which to meet or exceed project execution.
  • Thoroughly understand the practices, methodologies, and requirements and serve as advisor to all group members.
  • All other duties as assigned.
  • International and domestic travel may be required (up to 10%).
Requirements:
  • Bachelor's degree in a relevant field (engineering, finance, business, supply chain).
  • More than 5 years of experience related to the responsibilities and/or Business Intelligence.
  • Strong leadership, communication, and networking skills, with proven ability to work successfully in a global team environment across all levels of the organization.
  • Lead and facilitate meetings and working sessions.
  • Strong technical skills with familiarity with Salesforce, SAP, and Business Intelligence/Reporting environments.
  • Self-starter with a persistent drive to meet short- and long-term goals.
  • Works well in unstructured and evolving work environments.
  • Demonstrated ability to lead and improve cross-functional business processes.
  • Capability to analyze data to identify, articulate, and facilitate resolution of gaps.
  • Ability to navigate matrix organization to drive results.
  • Microsoft Office skills with advanced Excel and Power Point is required.
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Agile technique knowledge/experience beneficial but not required.
  • Strong strategic mindset, with critical reasoning and qualitative analysis experience.
  • Demonstrate the ability to work under pressure and meet strict deadlines.
  • Demonstrate the ability to learn within a growing & fast-paced environment.
  • Strong business acumen and financial understanding of trade-offs in decision making.
  • Analytical mindset and focus on continuous improvement.
  • Proven ability presenting data findings in simple and easy to understand ways.
  • Experience with BI tools (Power BI and Qlikview preferred).
  • Experience with advanced planning system (Quintiq preferred).
  • Ability to travel – internationally and domestically (approximately 10%).
  • Written and verbal fluency in English is essential to the role.

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