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Leading Enterprise Imaging Specialist
2 settimane fa
Agfa HealthCare , a leading provider of integrated IT solutions and state-of-the-art diagnostic imaging, is committed to delivering cutting-edge technology that meets the evolving needs of healthcare centers. Our success lies in our ability to rise to the technological challenges faced by our customers, guiding them through their transition from analogue to digital IT solutions.
We are currently seeking a Leading Enterprise Imaging Specialist who will provide dedicated on-site support for clients/contracts requiring continuous assistance. As the first point of contact for Agfa on-site, you will guarantee consistent, professional, and quality service. In this role, you will be responsible for identifying and reporting incidents on-site, escalating them as needed within the Service Organization.
The scope of duties includes:
- Providing daily operational administration and support for Enterprise Imaging and Reporting systems and applications.
- Overseeing the integration and configuration of diagnostic imaging modalities as well as non-DICOM image and video systems.
- In collaboration with Imaging Informatics staff, providing system support and working closely with clinicians and physicians who acquire and/or interpret images to evaluate and develop efficient workflows.
- Acting as a liaison between the Enterprise Imaging department and customers to deliver value-added capabilities with respect to image acquisition, management, and viewing.
- Providing on-call support for designated imaging areas as needed.
Requirements:
- A university degree in IT science or engineering.
- A customer-focused attitude and problem-solving skills.
- Good knowledge of Windows operating systems, DB (SQL/Oracle), storage solutions, and networking concepts.
- Strong communication skills (oral/written) to interact effectively and professionally with both internal and external customers.
- Good language skills in Italian and English, both written and verbally.
- Knowledge of the healthcare environment with a focus on Radiology IT is a plus.
We offer:
A rewarding career in a field that impacts lives, the opportunity to work with a talented, committed team of individuals, training and career development programs, a competitive compensation and benefits package, and the chance to be part of a multinational company working in a challenging and international environment.