Automation Specialist

Join KNAPP Italia as a Field Service Technician

KNAPP Italia is seeking a skilled Field Service Technician to join our team in Italy. As a Field Service Technician, you will be responsible for carrying out periodic inspections of customers' KNAPP installations throughout Italy and intervening promptly in the event of breakdowns to ensure maximum plant availability and full customer satisfaction.

Key Responsibilities:

• Carry out breakdown maintenance of Italian customers' automated systems, whenever necessary
• Carry out or complete planned preventive maintenance of automated systems and draw up the relevant incident reports
• Implement improvements, repairs, and modifications
• Complete breakdown reports highlighting all events that have arisen during interventions that have had or still have an effect on the performance of site systems
• Liaise with the customer and internal KNAPP technical departments (parent company and subsidiary)
• Provide assistance in project installation work, also in order to keep costs under control
• Provide remote support on call

Requirements:

• You have technical experience in maintenance and troubleshooting on complex automation and equipment installations in tech sectors
• You have a good knowledge of automation boards and machine instrumentation
• You have a high level of responsibility and awareness of business criticality
• You have the capability to work as part of a team and as an individual without the constant need for supervision
• You feel comfortable to provide remote support on call
• Under pressure, you remain calm, confident, and focused
• You are able to communicate in the Italian and English language
• Spending most of your work time (> 75%) travelling in Italy is not a problem, but you see it as the enabler to be close to the customer – and also as a way to gain experience

What We Offer:

• A competitive salary and access to the company bonus system
• An attractive benefit package including additional health insurance and access to our corporate benefits portal
• Continuous training and development possibilities in Italy as well as in our mother company in Graz, Austria
• The possibility of being part of a fast-growing worldwide leader in the field of automation – rooted in the +70 years tradition of a family-owned company – with a clear focus on innovation, research, and development

Apply now to become part of our team and take on this exciting challenge. We look forward to receiving your application.