As a key member of the De'Longhi Group, the Spare Parts Planner will be responsible for ensuring the effective planning and management of spare parts purchasing and inventory management to achieve optimal service levels.

The ideal candidate will be accountable for:

1. Material Requirements Planning (MRP): Responsible for planning and ensuring the purchase of Service Products for De'Longhi, Kenwood, Braun, and Ariete brands to satisfy customer demand and maintain an optimal service level.
2. Sales Forecasting: Utilize the Spare Parts Planning (SPP) tool to check and define sales forecasts, ensuring accurate predictions and informed decision-making.
3. Code Master Maintenance: Responsible for updating and maintaining the code master, including ABC classification, MOQ (Minimum Order Quantity), Status, Lead Time, seasonal products, automatic jobs, and other relevant data.
4. Stock Obsolescence Management: Monitor stock obsolescence and collaborate with the team to define the annual scrapping list, ensuring efficient inventory management.
5. Shipping Instructions Management: Check the Shipping Instructions (S/I) for material arriving from China, highlighting any urgencies and managing them in collaboration with the relevant offices (Logistics, DL Technology).
6. Exploded Base Lists Management: Verify the updating of exploded base lists for each finished product and plan the quantity and type of spare parts to be purchased, creating Purchase Requests accordingly.
7. Product Replacement Management: Manage requests for replacement of products for which spare parts are not provided, ensuring seamless customer service.
8. Technical Information Management: Check the modification sheets and technical information of all products, communicated by the Technical Office, to be updated on any replacement codes or modifications made to finished products and schedule any arrivals on new codes.
9. Order Management: Monitor orders from foreign branches together with Sales Back-Office, identifying the various codes that can be shipped from foreign suppliers directly to customers to facilitate and speed up shipments.

Qualifications:

1. Bachelor Degree in Management Engineering/Economics or other relevant fields.
2. Knowledge of the main IT tools and SAP management software.
3. Good knowledge of the English language.

Skills:

1. Analytical skills and precision.
2. Customer Service mindset, with strong communication skills.
3. Strong team-building attitude and problem-solving approach.

1. Multicultural environment and international paths.
2. Learning & Development opportunities (training, performance appraisal).
3. Wellbeing initiatives (engagement survey, welfare program, company canteen, health insurance).
4. Work-life balance (flexible work hours, policy for remote working).
5. Partnerships & local agreements (company products, gym partnership, lockers).

We are an Equal Opportunity Employer, committed to diversity and inclusion, and reject any form of discrimination based on age, gender, sexual orientation, health, race, nationality, cultural background, political opinions, and religious beliefs.