Hotel Quality Assurance Trainee
1 settimana fa
We are seeking a highly motivated and organized individual to join our team as a Hotel Quality Assurance Trainee. In this role, you will have the opportunity to gain hands-on experience in quality management and contribute to the success of our hotel.
Key Responsibilities:
- Assist with LQA Preparation: Collaborate with the Operations team to prepare for LQA audits, including reviewing documentation, providing staff training, and conducting mock audits.
- Quality Checks: Conduct regular quality checks throughout the hotel to ensure adherence to standards.
- Data Analysis: Track and analyze LQA scores and guest feedback to identify areas for improvement.
- Training Materials: Assist in developing and updating training materials related to hotel quality standards.
- Reporting: Prepare regular reports on quality performance and improvement initiatives.
- Project Support: Participate in quality improvement projects as assigned.
Requirements
- CURRENT ENROLLMENT: Be currently enrolled in a hospitality, tourism, or business-related degree program.
- INTEREST IN QUALITY MANAGEMENT: Demonstrate a strong interest in quality management and the hospitality industry.
- EXCELLENT COMMUNICATION SKILLS: Possess excellent communication, interpersonal, and organizational skills.
- LANGUAGE PROFICIENCY: Be fluent in both Italian and English.
- TECHNICAL SKILLS: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
About Belmond
Belmond is a pioneer in exceptional luxury travel since 1976. Our company boasts an impressive portfolio of properties worldwide, each with its unique story, personality, and identity. We value diversity and inclusion in the workplace and strive to create personalized experiences for our guests.
What We Offer
As a Hotel Quality Assurance Trainee, you will enjoy a comprehensive range of benefits, including:
- Staff Accommodation: Enjoy access to our staff accommodation with gym and canteen.
- Uniform: Receive a uniform to represent our brand.
- Learning & Development Program: Participate in our exclusive in-house Learning & Development program.
- Team Building Activities: Engage in team building activities to foster a sense of community.
Estimated Salary: $45,000 - $55,000 per annum.
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