IT Support Specialist

1 mese fa

Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno
Job Title: IT End Support Officer

GRS Recruitment is partnering with a global fintech leader to hire an IT End Support Officer for their Nicosia offices. The successful candidate will be responsible for providing support to employees working in the Cyprus Office and remotely, responding to inquiries via the ticketing system, phone, or chat, identifying and analyzing problems, and providing workarounds to customers.

Main Duties and Responsibilities
  • Install, configure, and upgrade Windows operating systems and software installed on end-users' workstations.
  • Install and replace hardware (workstations, laptops, screens, network cable, etc.).
  • Troubleshoot incidents and problems related to emails, network, and end-users' peripherals, printing, meeting rooms, access control, CCTV, etc.
  • Follow cases with support vendors.
  • Support Teams telephony, mobile devices, and smartphones for end-users.
  • Maintain User Account in Active Directory, disk encryption, and antivirus.
  • Assist users with Citrix and VPN connectivity.
  • Participate in the creation of documentation to ease the work for the operation team.
  • Follow procedures and guidelines defined for the team.
  • Collaborate with other IT teams (network, storage, Windows Infra, etc.) to resolve incidents when needed.
  • Flexibility in covering support shift.
  • Participate in discussions and presentations to evolve the infrastructure.
Candidate Profile
  • Bachelor's degree in information technology or a closely related field is a must.
  • Up to 5 years of experience in service desk support for Windows ecosystem, software, and hardware troubleshooting for end-users.
  • Relevant experience in endpoint management systems like SCCM, Microsoft Windows 10-11, and Office 365.
  • Experience in the usage of service desk ticketing system to handle incidents and requests.
  • Strong analytical skills and efficient problem-solving.
  • Willingness to learn continuously.
  • Fluency in Greek and English, both written and verbal. Fluency in French will be considered an advantage.
  • Good communication skills to be able to present ideas and communicate with vendor support.
  • Flexible to travel abroad twice or three times per year.

  • IT Support Specialist

    16 ore fa

    Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno

    Job Title: IT Support SpecialistGRS Recruitment is seeking a skilled IT Support Specialist to provide technical assistance and support to clients. The successful candidate will have experience working with Windows OS, hardware, and software.Key Responsibilities:Provide L2 & L3 support to clients/Users (remote and on-site)Plan, install, configure, and support...

  • IT Support Specialist

    3 settimane fa

    Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno

    Job Title: IT Support SpecialistJob Summary:GRS Recruitment is seeking a highly motivated and skilled IT Support Specialist to join our team. The successful candidate will provide technical support services to our clients, ensuring their IT systems are running smoothly and efficiently.Main Responsibilities:* Provide Level 2 and Level 3 support to...

  • IT Support Specialist

    2 settimane fa

    Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno

    Job Title: IT Support SpecialistJob Summary:GRS Recruitment is seeking an IT Support Specialist to provide technical assistance and support to clients. The successful candidate will have a strong background in Windows platforms and experience with Microsoft Exchange, Active Directory, and Office 365.Main Responsibilities:- Provide Level 2 and Level 3 support...

  • IT Support Specialist

    2 settimane fa

    Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno

    Job Title: IT Support SpecialistAbout the Role:We are seeking an experienced IT Support Specialist to join our team at GRS Recruitment. As an IT Support Specialist, you will be responsible for providing technical support to our clients and ensuring that their IT systems are running smoothly.Main Responsibilities:- Install, configure, and upgrade Windows...

  • IT Support Specialist

    4 settimane fa

    Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno

    {"title": "IT Support Specialist", "content": "Job SummaryGRS Recruitment is seeking a highly skilled IT Support Specialist to join our team in Nicosia. As a key member of our technical support team, you will be responsible for providing Level 2 and Level 3 support to clients, including planning, installing, configuring, and supporting Windows OS and...

  • IT Support Specialist

    2 settimane fa

    Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno

    Job Title: IT Support SpecialistJob Summary:GRS Recruitment is seeking a highly skilled IT Support Specialist to join our team. The successful candidate will provide support services to all of our clients according to the terms & conditions of the business.Main Responsibilities:Provide L2 & L3 support to clients/Users (remote and on-site)Plan, install,...

  • IT Technical Support Specialist

    15 ore fa

    Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno

    Main ResponsibilitiesOur Client, a reputable IT provider, is seeking a skilled IT Technical Support Specialist to provide high-quality support services to their clients. The successful candidate must have in-depth knowledge of Windows platforms and be able to provide L2 & L3 support. Key responsibilities include planning, installing, configuring, and...

  • IT Support Specialist

    1 mese fa

    Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno

    Job Title: IT Support EngineerWe are seeking an experienced IT Support Engineer to join our team at GRS Recruitment. As an IT Support Engineer, you will be responsible for providing technical support to our clients, ensuring that their IT systems are running smoothly and efficiently.Main Responsibilities:Provide Level 2 and Level 3 support to clients/users,...

  • IT Support Specialist

    1 mese fa

    Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno

    Job Title: IT Support EngineerWe are seeking a highly skilled IT Support Engineer to join our team at GRS Recruitment. As an IT Support Engineer, you will be responsible for providing technical support to our clients, ensuring that their IT systems are running smoothly and efficiently.Main Responsibilities:Provide Level 2 and Level 3 support to...

  • IT Support Specialist

    4 settimane fa

    Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno

    Job Title: Graduate IT SupportWe are seeking a highly motivated and detail-oriented Graduate IT Support to join our team at GRS Recruitment. As a Graduate IT Support, you will be responsible for providing technical assistance and support to our clients, ensuring that their IT systems are running smoothly and efficiently.Main Responsibilities:Provide Level 2...

  • IT Support Specialist

    2 mesi fa

    Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno

    Job Title: Graduate IT SupportWe are seeking a highly motivated and detail-oriented Graduate IT Support to join our team at GRS Recruitment. As a Graduate IT Support, you will be responsible for providing technical assistance and support to our clients, ensuring that their IT systems are running smoothly and efficiently.Main Responsibilities:Provide Level 2...

  • IT Support Specialist

    4 settimane fa

    Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno

    Job Title: IT Support EngineerWe are seeking an experienced IT Support Engineer to join our team at GRS Recruitment. As an IT Support Engineer, you will be responsible for providing technical support to our clients, ensuring that their IT systems are running smoothly and efficiently.Main Responsibilities:Provide Level 2 and Level 3 support to clients/users,...

  • IT Support Specialist

    1 mese fa

    Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno

    Job Title: Graduate IT SupportWe are seeking a highly motivated and detail-oriented Graduate IT Support to join our team at GRS Recruitment. As a Graduate IT Support, you will be responsible for providing technical assistance and support to our clients, ensuring that their IT needs are met efficiently and effectively.Main Responsibilities:Provide Level 2 and...

  • IT Support Specialist

    3 settimane fa

    Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno

    Job Title: IT Support Engineer Job Description: GRS Recruitment is seeking a skilled IT Support Engineer to join our team in Nicosia. As a key member of our team, you will be responsible for providing technical support services to our clients, ensuring their IT systems are running smoothly and efficiently. Main Responsibilities: * Provide level 2 and...

  • IT Support Specialist

    3 settimane fa

    Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno

    Job Title: IT End Support OfficerA leading fintech company is seeking an IT End Support Officer to join their team in Nicosia. The successful candidate will provide technical support to employees, troubleshoot issues, and collaborate with other IT teams.Main Responsibilities:Install, configure, and upgrade Windows operating systems and software.Install and...

  • IT Support Specialist

    4 settimane fa

    Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno

    Job Title: IT End Support OfficerWe are seeking a highly skilled IT End Support Officer to join our team at GRS Recruitment. As a key member of our IT department, you will be responsible for providing top-notch support to our employees in the Cyprus Office and remotely.Main Duties and Responsibilities:Install, configure, and upgrade Windows operating systems...

  • IT Support Specialist

    2 settimane fa

    Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno

    Job SummaryGRS Recruitment is seeking a Graduate IT Support to join our team in Nicosia. As a Graduate IT Support, you will be responsible for providing Level 2 and 3 support to clients, including planning, installing, configuring, and supporting Windows OS, and authorized vendor hardware/software. You will also design, implement, and support Microsoft...

  • IT Support Specialist

    2 settimane fa

    Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno

    Job SummaryGRS Recruitment is seeking an experienced IT Support Engineer to provide technical assistance and support to our clients. The successful candidate will be responsible for providing L2 & L3 support to clients/Users (remote and on-site), planning, installing, configuring, supporting Windows OS, and Authorized Vendor hardware /Software...

  • IT Support Specialist

    2 settimane fa

    Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno

    Job SummaryGRS Recruitment is seeking a highly skilled Graduate IT Support to join our team in Nicosia. The successful candidate will provide support services to all of our clients according to the terms & conditions of the business.Main ResponsibilitiesProvide L2 & L3 support to clients/Users (remote and on-site)Plan, install, configure, support Windows OS,...

  • IT Support Specialist

    2 settimane fa

    Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno

    Job SummaryGRS Recruitment is seeking an experienced IT Support Engineer to provide technical assistance and support to our clients. The successful candidate will be responsible for providing L2 & L3 support to clients/Users (remote and on-site), planning, installing, configuring, supporting Windows OS, and Authorized Vendor hardware /Software...