CB SoHo Product Manager Loyalty
3 settimane fa
Job Summary
We are seeking a highly skilled Product Manager to join our SoHo & SME Marketing Team. As a Product Manager, you will be responsible for maintaining and growing the value of our mobile and fixed customer base, with a focus on convergent customers. You will also be responsible for the loyalty and reward program for all Vodafone Business segments.
Key Responsibilities:
- Develop and implement commercial strategies for convergent customer base, including pricing definition and campaign management.
- Analyze customer base and deact data to identify insights for reaching commercial targets.
- Establish close relationships with sales channels to deliver commercial targets.
- Manage budget planning, deact and renewals performance, and commercial levers for sales channels.
- Continuously improve and define the commercial offer and customer experience processes.
- Manage Loyalty & Reward program, including commercial partner identification and campaign management.
Requirements
To be successful in this role, you will need:
- Strong analytical thinking and problem-solving skills.
- Ability to manage complexity and collaborate with stakeholders.
- Proactivity and project management skills.
- University degree or equivalent.
- Excellent Excel skills and good understanding of services industry.
About Vodafone
Vodafone is committed to attracting, developing, and retaining the best talent by offering a motivating and inclusive workplace. We believe in diversity and inclusion and are committed to promoting Inclusion for All.
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