CB SoHo Product Manager Loyalty

3 settimane fa


Roma, Lazio, Italia Vodafone A tempo pieno

Job Summary

We are seeking a highly skilled Product Manager to join our SoHo & SME Marketing Team. As a Product Manager, you will be responsible for maintaining and growing the value of our mobile and fixed customer base, with a focus on convergent customers. You will also be responsible for the loyalty and reward program for all Vodafone Business segments.

Key Responsibilities:

  • Develop and implement commercial strategies for convergent customer base, including pricing definition and campaign management.
  • Analyze customer base and deact data to identify insights for reaching commercial targets.
  • Establish close relationships with sales channels to deliver commercial targets.
  • Manage budget planning, deact and renewals performance, and commercial levers for sales channels.
  • Continuously improve and define the commercial offer and customer experience processes.
  • Manage Loyalty & Reward program, including commercial partner identification and campaign management.

Requirements

To be successful in this role, you will need:
  • Strong analytical thinking and problem-solving skills.
  • Ability to manage complexity and collaborate with stakeholders.
  • Proactivity and project management skills.
  • University degree or equivalent.
  • Excellent Excel skills and good understanding of services industry.

About Vodafone

Vodafone is committed to attracting, developing, and retaining the best talent by offering a motivating and inclusive workplace. We believe in diversity and inclusion and are committed to promoting Inclusion for All.

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