Sales Operations Specialist

3 settimane fa


Roma, Lazio, Italia MioDottore A tempo pieno

About MioDottore

MioDottore is Italy's leading online platform for booking medical appointments, attracting over 1 million patients monthly and listing nearly 200,000 medical professionals on its website. As a subsidiary of DocPlanner.com, we operate in 15 countries worldwide.

Our Mission

We strive to make the healthcare experience more human. Join us in this mission and contribute to our success.

Job Description

The Sales Operations Analyst plays a crucial role in monitoring our organization's data quality and daily operations performance. Key responsibilities include tracking business results, monitoring production KPIs, and resolving data issues related to our CRM.

Reporting directly to the Sales Excellence Manager, the Sales Operations Analyst will:

  • Create automations to optimize sales operations processes
  • Supervise KPIs, metrics, and local team performance, providing insights for team leaders and managers to improve productivity
  • Identify process bottlenecks and implement improvements to increase efficiency
  • Liaise with the Data Quality team to develop new tools for smoother operations
  • Liaise with the global team to align processes with other countries
  • Ensure leads are assigned and contacted promptly

Requirements

To succeed in this role, you will need:

  • At least 6 months of experience in Business Operations
  • Fluent English language skills
  • Knowledge of Hubspot and/or Salesforce
  • Knowledge of GSuite
  • Excellent team working, interpersonal, and communication skills
  • Proven analytical, evaluative, and problem-solving abilities

Benefits

We offer:

  • Participation in our Stock Option plan
  • Smart working

And more:

  • Work in a dynamic scale-up atmosphere
  • Significant opportunity for professional growth
  • A chance to make a meaningful impact
  • Autonomy and impact on your work
  • An opportunity to learn from experienced professionals
  • Work to improve people's lives


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