Network Managed Service Engineer L2
2 settimane fa
About the Role
We are seeking a skilled Network Managed Service Engineer L2 to join our team at NTT DATA. As a Network Operations Specialist, you will collaborate with our customer's Network Operations team and Network Projects team to deliver seamless network services to their entire IT Network environment.
Key Responsibilities
- Pick and resolve assigned incidents/request in a timely manner.
- Perform operational tasks to guarantee network services.
- Communicate with other teams for extended support.
- Update tickets with resolution tasks performed.
- Execute changes with clear identification of risks and mitigations.
- Monitor client infrastructure.
- Analyze incidents and requests for quality and recommend improvements.
Requirements
- At least 3 years of experience in Network Operations environment.
- Cisco Certification (CCNA).
- Ability to communicate and work across different cultures and social groups.
- Able to maintain a positive outlook at work.
- Good knowledge of English and Italian.
About NTT DATA
NTT DATA is a global IT services company committed to helping clients innovate, optimize and transform for long-term success.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.
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