Technical Field Specialist
2 settimane fa
About the Role:
The Technical Field Specialist will be responsible for providing professional and technical support to medical and sales personnel in promoting Abbott EP product lines. The incumbent will ensure that all technical questions from the field or internal sources are answered promptly and reported to the competent authorities within Abbott. The primary function of this role is to attend electrophysiology procedures and support any issues regarding the utilization of EP devices.
Key Responsibilities:
- Provide technical support during EP procedures using ESI equipment across the national territory.
- Assist the sales force with technical support and assistance.
- Perform product presentations and training on product utilization for customers.
- Support physicians during the enrollment and follow-up phases of clinical studies.
- Collaborate with Sales, Marketing, Capital Equipment, Education, Market Access, and Clinical Teams.
- Proactively adopt a solution-oriented approach to customer interactions.
- Promptly communicate feedback and information on supported electrophysiology procedures.
- Perform booth duty when required.
- Ensure compliance with all Abbott standing Quality Procedures.
Reporting and Compliance:
The Technical Field Specialist will report information on supported procedures and ensure compliance with all Abbott standing Quality Procedures.
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