Quality Assurance Specialist

1 settimana fa

Milano, Lombardia, Italia Kuehne+Nagel A tempo pieno
Quality Specialist

At Kuehne+Nagel, we are committed to shaping the world of logistics with innovative and sustainable solutions. We are seeking a highly motivated Quality Specialist to join our team in Milan.

Your Role

As a member of our National Quality, Safety, Health, and Environment (QSHE) staff, you will support our Freight Forwarding Business units in implementing ISO 9001:2015 standards and Vertical Requirements.

Your Responsibilities
  • Develop and implement ISO 9001 quality processes in compliance with guidelines, rules, and standards.
  • Ensure our Quality Management System meets ISO 9001 standards and customer requirements, supporting Business Units to facilitate Kuehne+Nagel SolutionChains.
  • Coordinate and accompany internal and external audits (customers, certification bodies, authorities, Kuehne+Nagel Chain).
  • Handle corrective and preventive actions on process improvement tools (CAPA/TIP) to ensure responsiveness to complaints and deviations, tracking and reporting issues if needed.
  • Contribute to continuous improvement and maintenance of the quality management system and related processes within assigned Business Units/Facilities, monitoring performance based on defined QSHE corporate guidelines, customer requirements, and standards.
  • Issue National Quality procedures, implementing and conducting the annual training plan related to quality and vertical for respective sites in cooperation with the National QSHE team.
Your Skills and Experiences
  • A strong knowledge of ISO 9001:2015 is required.
  • Knowledge of EN9100 and provenance from the Freight Forwarding sector is considered a plus.
  • Minimum 2-5 years of experience in Quality Management roles.
  • Good level of English (written and spoken) and native Italian.
Why Join Us

Since 1890, Kuehne+Nagel has been committed to connecting people and goods through innovative and sustainable logistics solutions. With over 80,000 employees at almost 1,300 locations in over 100 countries, we are one of the world's leading logistics companies. Our Italian branch has been active for almost 60 years, with 32 locations and 1,750 team members partnering with over 3,000 clients. We value diversity, equity, and inclusion, and we prioritize creating a work environment where everyone is welcome and valued.

We take care of our people and offer a range of benefits, including accidental coverage, extra medical insurance, 5 extra days of paternity leave, remote working enhancement for new parents, and more. Our benefits are centered around you and your family, and we are constantly improving our offer.

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