Service Administrative Support Specialist

1 mese fa


Milano, Lombardia, Italia Samsung Electronics A tempo pieno

Job Summary

Support the management of warranty processes for the Aircon product portfolio, providing administrative assistance to the Sales and Service network.

Key Responsibilities

Technical return management

Concealed damage and missing accessories management follow-up and training

OEM procedures management in cooperation with Pre-Sales, Service & Academy Team

Service Centers update (list, map, DURC, F-GAS declaration checking and training)

Backup of the tool for the Service network coverage

Requirements

High School Diploma or Degree with Administrative or Economic profile

Good knowledge of English

Good knowledge of Windows Office (especially Excel and Power Point)

Good problem-solving and team-working skills

Attitude to work by objectives



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