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End-to-End Technical Coordinator

2 mesi fa

Frascati, Lazio, Italia Serco A tempo pieno
About the Role

Serco is seeking an experienced End-to-End Technical Coordinator to join our international team in Frascati, Rome. As a key member of our team, you will be responsible for overseeing the comprehensive technical aspects of the Payload Data Ground Segment (PDGS) of ESA Earth Explorers missions.

Key Responsibilities
  • Supervise the correct functioning of the processing chain on a day-to-day basis.
  • Coordinate and monitor PDGS incidents, problems, maintenance, and evolution.
  • Oversee PDGS end-to-end performances and assess potential impact on other service functions.
  • Ensure incidents are addressed and resolved in line with agreed SLAs.
  • Oversee the Change management process and organize regular meetings with ESA and Industries to report on PDGS status, incidents, and problems resolution.
Requirements
  • University degree or equivalent qualification in engineering or a related technical field.
  • Demonstrated experience in project and team management.
  • Excellent knowledge of data processing chain preferably related to the Earth Observation Ground Segments.
  • Ability to work collaboratively in a team and share/acquire knowledge.
  • Proactive problem-solving attitude.
  • Knowledge of Earth Observation missions and their operational context.
  • Fluency in English, both written and spoken.
  • Experience in drafting and editing complex technical reports.
  • Experience in Documentation Review.
What We Offer
  • Competitive Salary.
  • Comprehensive package of benefits offered by the company, such as life insurance and health insurance.
  • Assistance with relocation can be provided; details available upon request.
  • Engaging company events to foster team spirit.
  • Hybrid working model to support work-life balance.
  • Opportunity to work in an international environment.
About Serco

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the likes of ESA, CNES, EUMETSAT, EUSPA, ASI, and NASA. We offer space capabilities across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development.