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Technical Solutions Consultant

2 settimane fa


Milano, Lombardia, Italia ESET Italia A tempo pieno
Role Overview

The Technical Account Manager is responsible for managing a selected portfolio of customers, providing expert advisory services, and fostering proactive relationships.

Main Responsibilities:

  • Managing a portfolio of selected customers
  • Guiding customers through onboarding and providing expert advisory services
  • Presenting the service to the customer and ensuring alignment of expectations
  • Completing initial assessment forms with customers
  • Ensuring customer satisfaction with the service