After Sales Engineer

4 settimane fa


Bologna, Emilia-Romagna, Italia Alstom A tempo pieno
Job Title: After Sales Engineer

We are seeking a highly skilled After Sales Engineer to join our team at Alstom. As a key member of our Services Signalling Business Unit, you will be responsible for providing technical support to maintenance activities on Railway Signalling Systems operated by our domestic and international customers.

Key Responsibilities:
  • System performance monitoring and execution of HW and SW system upgrades
  • Technical expertise with product engineering in case of unknown bugs or unknown behavior
  • Providing customer feedback to improve products and meet customer needs
  • Providing training to customer maintenance staff
  • Definition and implementation of maintenance and technical assistance plans
  • Coordination and support to maintenance technicians on field
  • Support to Service organization in the definition of maintenance strategy in tenders and offers
  • Cooperation with product engineering in the definition of maintainability requirements during the product's design phase
Requirements:
  • Degree in Electronics Engineering or equivalent
  • Basic knowledge of electronic design principles and methodology
  • Knowledge of railways signalling systems and principles
  • Capability to perform analysis and relate information from different contexts
  • Capability to work in team and attitude to problem solving
  • Capability to work in stress and urgency conditions
Language Skills:
  • Italian: excellent level written and spoken
  • English: good level written and spoken

Alstom is a global leader in the rail industry, committed to providing innovative and sustainable transportation solutions. We offer a dynamic and inclusive work environment, with opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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