Hotel Quality Assurance Intern

3 settimane fa


Trieste, Friuli Venezia Giulia, Italia Belmond A tempo pieno

At Belmond, we're seeking a highly motivated and detail-oriented individual to join our team as a Hotel Quality Assurance Intern. This exciting opportunity is designed to provide hands-on training and experience in hotel quality standards.



Key Responsibilities:



  • Assist with LQA preparation, including documentation review, staff training, and mock audits.
  • Conduct regular quality checks in various hotel departments to ensure adherence to standards.
  • Track and analyze LQA scores and guest feedback to identify areas for improvement.
  • Develop and update training materials related to hotel quality standards.
  • Prepare regular reports on quality performance and improvement initiatives.
  • Participate in quality improvement projects as assigned.


Requirements:



  • Current enrollment in a hospitality, tourism, or business-related degree program.
  • Strong interest in quality management and the hospitality industry.
  • Excellent communication, interpersonal, and organizational skills.
  • Fluent knowledge of both Italian and English is mandatory.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).


About Us:


Belmond is a pioneer in exceptional luxury travel since 1976, part of the esteemed LVMH Moët Hennessy Louis Vuitton luxury group. We offer a comprehensive range of compensation, perks, and benefits, including staff accommodation, exclusive in-house learning and development programs, and team-building activities.



We value diversity and inclusion in the workplace and are an equal opportunities employer. If you're passionate about quality management and the hospitality industry, we encourage you to apply for this exciting opportunity.



Why Choose Belmond?


At Belmond, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. Our commitment to craftsmanship, responsible tourism, and community spirit makes us a leader in the hospitality industry.


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