Fleet Service Manager

4 giorni fa

Milano, Lombardia, Italia Amazon Italia Transport Srl - E54 A tempo pieno
Fleet Service Manager

Amazon Italia Transport Srl - E54 seeks a highly skilled Fleet Service Manager to join our Fleet Strategic In-Life Partnerships and Programmes Team. The ideal candidate will be responsible for creating, piloting, rolling out and expanding fleet programmes. This will involve working closely with external vendors, including OEMs, OEM dealerships, Fleet suppliers and Fleet Management Companies. The Fleet Service Manager will focus on the provision of maintenance and repairs to support Delivery Service Providers (DSPs) who are the customers of these services.

The successful candidate will research, develop and deploy further innovative solutions that improve the uptime of our vehicles. This will involve frequent travel to various locations within EU, up to 25% of the time.

Key responsibilities include:

  • Programme ownership of a portfolio of services
  • Business development and vendor negotiations
  • Leverage EU wide rollout of services and their continuous improvement
  • Engagement with internal teams (international) and external stakeholders
  • Identify business needs and create solutions to continuously improve our service offering
  • Conduct tendering & negotiation with suppliers
  • Build mechanisms to continuously reevaluate and evolve our services based on customer feedback
  • Manage the partnership with suppliers responsible for the delivery of services
  • Drive crossfunctional alignment between the business, service providers, internal stakeholder teams and senior leadership to ensure achievement of goals
  • Regularly update EU senior leadership on the status of projects and key metrics
BASIC QUALIFICATIONS

  • A Bachelor's degree
  • Experience liaising with internal and external stakeholders to achieve results
  • Relevant experience in using data or anecdotal evidence to influence business decisions
PREFERRED QUALIFICATIONS

  • Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certification
  • Experience of dealing and managing 3P vendors
  • Delivery Station and/or Delivery Service Partner Experience
  • Relevant experience with fleet management, including service, maintenance and repair

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