Deli Clerk
3 settimane fa
Key Responsibilities:
- Provide exceptional customer service by greeting guests, answering questions, and addressing concerns in a professional and courteous manner.
- Assist guests in locating items on the sales floor and respond to Deli Department telephone calls in a timely and efficient manner.
- Receive, prepare, and fulfill guest orders and special requests with attention to detail and quality.
- Address guest concerns and resolve issues promptly using the boomerang principle to ensure a positive experience.
- Inspect, rotate, maintain proper temperatures, and replenish all deli products on display to ensure high standards.
- Maintain proper inventory levels in the deli storage, including containers, lids, spoons, tags, and more.
- Lead by example in maintaining food safety logs and adhering to all safety standards.
- Ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
Requirements:
- Ability to deal tactfully and effectively with guests and all personnel.
- Good oral and written communication skills.
- Ability to quickly assess and resolve issues in a dynamic and stressful work environment, while supporting team members.
- Comprehensive understanding of safety requirements and company safety policies, including proper training on slicers, lifting techniques, trash compactors, and balers.
- Knowledge of the retail food business, perishable department operations, and merchandising skills, with the ability to make timely and effective decisions.
Work Environment:
- Lifting up to 50 pounds on an occasional basis.
- Full range of upper body motion.
- Ability to work at a fast pace.
- May be exposed to extreme temperatures.
Benefits:
- Competitive compensation.
- Opportunities for career growth.
- Supportive work environment.
- Associate discount.
- Weekly pay and premium pay.
- Two-week advanced scheduling.
- Vision and dental insurance.
- Support for total well-being.
- Save for your future.
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