Quality Customer Service Specialist
2 settimane fa
Le tue competenze e attività
La risorsa sarà inserita all'interno dell'ufficio Quality Customer Service di Bottega Veneta e si occuperà principalmente delle seguenti attività:
- Gestione delle richieste assistenza dai Regional CS, Stores e Customer Care;
- Gestione dell'avanzamento di commesse e ordini di lavoro relativo alle riparazioni di merce di proprietà di clienti terzi e/o negozi Bottega Veneta;
- Supporto al team IT nello sviluppo e follow-up di progetti riguardanti l'After Sales;
- Creazione di reportistiche riguardanti i resi.
Le tue qualifiche e esperienze
- Laurea Triennale o Magistrale (Ingegneria Gestionale o affini);
- Preferibile esperienza lavorativa di almeno 1-3 anni;
- Ottima conoscenza della lingua inglese sia scritta che parlata;
- Buone conoscenze del Pacchetto Office (Excel, Power Point, Power BI); conoscenza sistemi gestionali (nello specifico AS400 e Stealth 3000); reportistica Qlickview è un plus;
- Buone capacità comunicative e relazionali, predisposizione al lavoro in team e gestione dello stress. Ordine e precisione si ritengono attitudini fondamentali.
Perché lavorare con noi?
Questo è un ottimo momento per unirsi alla nostra avventura e contribuire attivamente allo sviluppo dell'azienda condividendo i nostri valori di eccellenza e innovazione.
-
Quality Customer Service Specialist
4 settimane fa
Vicenza, Veneto, Italia Bottega Veneta Logistica S.r.l. A tempo pienoJob SummaryWe are seeking a highly skilled Quality Customer Service Specialist to join our team at Bottega Veneta Logistica S.r.l. The ideal candidate will have a strong background in customer service and logistics, with excellent communication and problem-solving skills.Key ResponsibilitiesManage customer inquiries and requests from Regional CS, Stores, and...
-
Customer Service Specialist
4 settimane fa
Vicenza, Veneto, Italia GIGROUP H-1399 A tempo pienoCustomer Service SpecialistSi cerca un professionista con ottima conoscenza della lingua tedesca e inglese per occuparsi di gestione degli ordini, contatti con aziende terziste e pianificazione del cliente.Requisiti:- Ottima conoscenza della lingua tedesca e inglese- Esperienza minima nel ruolo- Capacità di relazione, spirito commerciale, dinamismo e...
-
Customer Service Representative
4 settimane fa
Vicenza, Veneto, Italia Dainese A tempo pienoThe Customer Service Representative will be part of the Digital Department at Dainese, responsible for delivering high-quality service and assistance to consumers worldwide. This role involves providing support for ecommerce orders, returns, product information, and advice on after-sales and warranty, product customization, services, and repairs. The ideal...
-
Customer Service Representative
3 settimane fa
Vicenza, Veneto, Italia Dainese A tempo pienoWe are seeking a highly skilled Customer Service Specialist to join our In-house Sales Department. As a key member of our team, you will be responsible for managing commercial customer service/back office activities, focusing on Italian and English-speaking markets.Key Responsibilities:Monitor and manage customer master data according to account...
-
Customer Service Representative
4 settimane fa
Vicenza, Veneto, Italia Dainese A tempo pienoThe Consumer Care Specialist at Dainese is a key member of our Digital Department, responsible for delivering exceptional service and support to our global consumers. This role requires a high level of product knowledge, ranging from motorbike apparel to snow and bike products. The ideal candidate will be an expert in our brands' products, with a strong...
-
Responsabile Customer Service
4 settimane fa
Vicenza, Veneto, Italia consultmp A tempo pienoPer la nostra azienda leader nel settore fotovoltaico, siamo alla ricerca di un Responsabile Customer Service che si occupi di gestire i rapporti con i nostri clienti.Le principali responsabilità del ruolo includono:Gestione dei clienti e degli ordini fino alla consegna;Monitoraggio delle tempistiche di produzione;Gestione dei resi e degli eventuali...
-
Addetto/a al Customer Service
4 settimane fa
Vicenza, Veneto, Italia HUMAN JOB TALENT A tempo pienoDescrizione del LavoroLa nostra azienda, HUMAN JOB TALENT, cerca un/a Addetto/a al Customer Service per affiancare il nostro team di professionisti nel settore dell'efficientamento energetico.Compiti e ResponsabilitàGestire i clienti e gli ordini fino alla consegna;Gestire i resi e gli eventuali problemi di consegna;Gestire le anagrafiche clienti;Monitorare...
-
Quality Assurance Specialist
4 settimane fa
Vicenza, Veneto, Italia Alexglobal Aerospace Technology Italy A tempo pienoQuality Assurance SpecialistAt Alexglobal Aerospace Technology Italy, we are seeking a highly skilled Quality Assurance Specialist to join our team. The successful candidate will be responsible for conducting regular inspections of the production process to ensure all processes meet quality standards. This includes root cause analysis, testing, and...
-
Customer Service Representative
4 settimane fa
Vicenza, Veneto, Italia Dainese A tempo pienoThe Customer Service Representative will be responsible for providing high-level service and assistance to consumers globally for any topic related to e-commerce orders, returns, product information, and advice. The ideal candidate will be an expert in Dainese's products, mastering product knowledge ranging from motorbike apparel, shoes, protections, and...
-
Customer Service Representative
2 settimane fa
Vicenza, Veneto, Italia Randstad A tempo pienoKey ResponsibilitiesRespond to customer inquiries via phone, email, and in-person.Resolve customer complaints and issues in a timely and professional manner.Provide product information and support to customers.RequirementsHigh school diploma or equivalent required.Excellent communication and customer service skills.Ability to work in a fast-paced...
-
Customer Service Expert
3 settimane fa
Vicenza, Veneto, Italia Dainese A tempo pienoThe Customer Service Expert at Dainese will provide exceptional support to consumers worldwide, handling inquiries related to e-commerce orders, returns, product information, and more. This role requires a strong understanding of our brands' products, including motorbike apparel, shoes, and snow and bike products. The ideal candidate will possess excellent...
-
Customer Service Representative Italy
3 settimane fa
Vicenza, Veneto, Italia CYBEX GMBH A tempo pienoKey Responsibilities:Process customer orders via phone, email, and SAP systems.Plan and coordinate deliveries, and resolve logistics issues.Support the accounts payable and finance department.Act as the primary point of contact for the Sales Team.Perform administrative and organizational tasks.Handle customer complaints and requests.Required...
-
Customer Service Representative
4 settimane fa
Vicenza, Veneto, Italia GIGROUP H-1399 A tempo pienoJob Title: Customer Service Representative - International RelationsWe are seeking a highly motivated and organized Customer Service Representative to join our team in Vicenza. As a key member of our customer support team, you will be responsible for providing exceptional service to our international clients.Key Responsibilities:Manage customer orders,...
-
Customer Service Representative
2 settimane fa
Vicenza, Veneto, Italia Dainese A tempo pienoThe Customer Service Representative - Global Ecommerce Support sits in the Digital Department and is responsible for providing high-level service and assistance to our consumers globally for any topic related to ecommerce orders, returns, product information, and advice, after-sales and warranty, product customization, services, and reparation or any other...
-
Customer Service Representative Italy
4 settimane fa
Vicenza, Veneto, Italia CYBEX GMBH A tempo pienoYour Key ResponsibilitiesProcess customer orders via phone, email, and SAP systems.Plan and coordinate deliveries, resolving logistics issues as needed.Support the accounts payable and finance departments.Act as the primary point of contact for the Sales Team.Perform administrative and organizational tasks.Handle customer complaints and requests in a...
-
Customer Service Representative Italy
4 settimane fa
Vicenza, Veneto, Italia CYBEX GMBH A tempo pienoYour Key ResponsibilitiesProcess customer orders via phone, email, and SAP systems.Plan and coordinate deliveries, and resolve logistics issues.Support the accounts payable and finance department.Act as the primary point of contact for the Sales Team.Perform administrative and organizational tasks.Handle customer complaints and requests.Your...
-
Quality Assurance Specialist
4 settimane fa
Vicenza, Veneto, Italia U.S. Army Europe and Africa A tempo pienoQuality Assurance SpecialistU.S. Army Europe and Africa is seeking a Quality Assurance Specialist to perform routine, special, and directed audits of commercial food establishments in Europe and Africa. The ideal candidate will have a minimum of 1 year of experience in a related field and possess a valid Italian driver's license type "B". The incumbent will...
-
Education Specialist
2 settimane fa
Vicenza, Veneto, Italia U.S. Army Europe and Africa A tempo pienoEducation SpecialistAt U.S. Army Europe and Africa, we are seeking a highly motivated Education Specialist to join our team. As a key member of our staff, you will be responsible for providing high-quality educational programs for children aged 6 weeks to 3 years.Key Responsibilities:Develop and implement engaging educational programs that cater to the...
-
Customer Service Representative with German Language Skills
4 settimane fa
Vicenza, Veneto, Italia GIGROUP H-1399 A tempo pienoJob Title: Customer Service Estero con TedescoJob Description:We are seeking a highly skilled Customer Service Representative with expertise in German language to join our team at Gi Group Holding. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our international clients, handling customer...
-
Addetto/a Customer Service e Logistica
4 settimane fa
Vicenza, Veneto, Italia Studio Bicego A tempo pienoStiamo cercando un professionista per ricoprire il ruolo di Addetto/a Customer Service e Logistica presso la nostra azienda, Studio Bicego. La risorsa selezionata si occuperà delle seguenti attività: Gestione ordini clienti e spedizioni nazionali e internazionali; Fatturazione e gestione delle spedizioni; Supporto ai clienti per informazioni commerciali...