Product Assurance Specialist

2 settimane fa

Italia Serco Group plc A tempo pieno

About the Job

Serco Group plc is seeking a detail-oriented and proactive Product Assurance Engineer to join the Copernicus and Destination Earth (DestinE) services teams in Rome, Italy.

Responsibilities

  • Integration, Validation, and Verification (IVV): Support the integration, validation, and verification of software systems to ensure they meet operational requirements.
  • Documentation and Technical Support: Provide timely and effective technical support to external users and respond to inquiries related to system operations. Review, update, and streamline technical documentation to ensure smooth communication between the Development and Operations teams.
  • Software Design and Troubleshooting: Assist in the solution design phase and collaborate with technical teams to provide insights and improvements. Troubleshoot and solve technical issues, performing root-cause analysis and providing timely solutions.
  • CI/CD and Automation: Contribute to the design and implementation of automated testing pipelines, following Continuous Integration and Continuous Deployment (CI/CD) practices.

Requirements

  • Bachelor's or Master's degree in Information Technology, Engineering, or related technical disciplines, or equivalent professional experience.
  • 2-3 years of experience in software system engineering, with a focus on integration, validation, and operational support.
  • Software Testing: Proficiency in developing test plans and writing test reports.
  • Containerization: Experience with containerized applications (e.g., Docker).
  • Operating Systems: Proficiency in Linux/Unix environments, including scripting for automation.
  • Programming: Working knowledge of programming languages such as Python.
  • CI/CD Tools: Experience with code versioning and CI/CD tools such as Git, Jenkins, GitLab, etc.
  • Ability to write and maintain technical documentation, including procedures and system design documents.
  • Familiarity with ticketing systems such as Jira for tracking issues, managing anomalies, and reporting status updates.
  • Strong analytical and problem-solving skills, with the ability to interpret and respond to complex mission data.
  • Ability to anticipate and recognize potential issues.
  • Experience working in environments related to Earth Observation or similar technical fields.
  • Fluent in spoken and written English.
  • Understanding of system engineering processes, including design, validation, and deployment.

What We Offer

  • Contribute to innovative projects in the public services sector, and make a difference.
  • Your contributions are valued and recognized, with opportunities for professional/personal growth.
  • Be part of a company passionate about diversity and inclusion.
  • Enjoy a friendly and professional environment that respects your work-life balance.

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