Process Performance Engineer
4 settimane fa
**Join Our High-Performing Team at Otoqi**
We are looking for a skilled Process Performance Engineer to join our team in Milan. As a key member of our logistics operations, you will play a crucial role in ensuring the highest quality standards in vehicle transportation across Europe.
Main Responsibilities
Develop Quality Standards: Create and implement quality standards and guidelines for all processes within the logistics operations. Ensure compliance with quality standards and regulations for all affiliates.
Quality Control: Establish quality control procedures for vehicle handling, storage, and transportation. Conduct regular audits and inspections to ensure adherence to quality standards.
Process Improvement: Identify areas for improvement within the logistics processes and implement changes to enhance efficiency and quality. Use data and feedback to continually refine and improve quality control procedures.
Training and Development: Train staff on quality standards and procedures. Develop training materials and conduct workshops to ensure all team members understand and adhere to quality guidelines.
Customer Satisfaction: Implement systems to monitor customer satisfaction and address any quality-related complaints or issues. Work to improve the overall customer experience by ensuring high-quality service delivery.
Responsibilities
Reporting and Documentation: Prepare and present regular reports on quality and security performance to senior management. Maintain accurate records of quality inspections, security incidents, and corrective actions.
Regulatory Compliance: Ensure all logistics operations comply with relevant local, national, and international regulations regarding quality and security. Stay updated on changes in regulations and adjust policies and procedures accordingly.
Cross-functional Collaboration: Work closely with other departments, such as operations, customer service, and IT, to ensure a holistic approach to quality and security. Participate in cross-functional teams to address company-wide initiatives or issues.
Technology Integration: Implement and manage technology solutions that enhance quality and security, such as tracking systems, surveillance, and data management tools. Stay informed about new technologies and recommend their adoption where beneficial.
Requirements
We are seeking a motivated and experienced Process Performance Engineer who meets the following criteria:
Relevant Experience: A strong background in quality management, preferably in the logistics service industry, with a proven track record of implementing and maintaining quality and security frameworks (5+ years of experience).
Technological Proficiency: Familiarity with technology solutions related to quality and security, such as tracking systems and data management tools, with a keen interest in staying updated on new technological advancements.
Analytical Skills: Excellent analytical and problem-solving abilities to identify risks, assess current processes, and implement effective improvements.
Project Management: Strong project management skills and the ability to work as part of a team.
Proactive Problem-Solving: Proactive in solving problems and addressing issues before they escalate.
Language Proficiency: Fluency in English is required; proficiency in Italian/French/German is a plus.
Education: A degree in quality management, industrial engineering, logistics, or a related field is preferred.
If you are a motivated and experienced professional looking for a new challenge, please submit your application.
We are an equal opportunities employer and welcome applications from all qualified candidates.
**Please note that only shortlisted candidates will be contacted.**
Thank you for your interest in this role.
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