Operations Director

As an Area/Shift Manager at Amazon, you will be responsible for leading a large and diverse team to ensure your area of the business meets customer demands. You will work closely with your colleagues to address challenges and implement corrective actions to maintain quality and productivity.

• Promote a Culture of Safety and Wellbeing
• Analyse and implement corrective actions to ensure quality and productivity are consistently high
• Support and lead a team, handle administrative work, and build a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

You will work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You will also monitor and maintain process efficiency, prioritise routine team management, and perform daily operational tasks.

Customer Fulfilment is the foundation of our business, handling over 1.5 million orders every day. We are a global team that has scaled up from a humble team of booksellers. We are always looking for ways to offer a bigger, better product range – delivered quickly and affordably.

We are based in Fulfilment Centres, which are at the heart of Amazon's fast-paced Operations network. Our centres are sometimes referred to as the 'First Mile' because it's where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.

You will gain experience leading a large and diverse team, learn about the complexity of operations at a global business, and develop skills in process improvement and team management.