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Sales Associate

2 mesi fa

Roma, Lazio, Italia Kenzo A tempo pieno
Key Responsibilities

As a Sales Associate for Kenzo store Roma, you will be an ambassador of the brand, providing a great customer journey by building and maintaining loyal clients to maximize profitability and productivity.

Client Development
  • Welcome all clients to the store, ensuring they feel comfortable in the environment.
  • Greet clients and build relationships with them to assist in selecting the right products, maintaining rapport, and offering advice.
  • Introduce complementary products targeted to clients and share product knowledge.
  • Process sales in a confident and professional manner, maintaining relationships with clients.
  • Gather and collate client CRM details to maintain relationships and build client books, ensuring personal follow-ups with clients.
Store Standards
  • Maintain store standards on stock and adhere to visual merchandise guidelines, promoting the Kenzo image.
  • Exceed behavioral requirements in the store, adhering to dress code and appearance guidelines as indicated by the Store Manager.
  • Actively drive product knowledge by keeping up to date with fashion trends, participating in in-store training, and updating yourself on all product lines.
Business Contributions
  • Achieve sales targets and KPIs, contributing to the Point of Sales' action plans.
  • Communicate high-quality feedback to Managers (in-store).
  • Be aware of the business environment, including local competition, and participate in the collection of rankings, turnover, and best practices.
Language Requirements

English and Italian are mandatory.