Senior Client Advisor
4 settimane fa
Provide exceptional client service and after-sale support to all visitors and clients. Connect with clients on a personal level, understanding their needs and preferences.
Key Responsibilities:
- Foster a robust client portfolio to drive proactive business growth
- Exceed individual sales and KPI goals with a business mindset and entrepreneurial approach
- Collaborate with the management team and colleagues to achieve sales targets and maintain high standards
- Develop and maintain a deep understanding of the fashion culture and ability to create personalized, versatile, and timeless silhouettes for clients
Requirements:
- Proven experience in providing high-quality service focused on client expectations, preferably in fashion & accessory retail, customer service, or luxury hospitality
- Personal taste and passion for the fashion culture, with a natural business mindset and entrepreneurial spirit
- Strong team spirit to achieve common goals, with excellent written, oral, and listening skills in English and local language
- Ability to adapt to a fast-paced environment and learn new technologies quickly
About Kering:
Kering is a global luxury group that manages a series of renowned Houses in Fashion, Leather Goods, Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté. By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way.
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