Field Application Specialist
2 settimane fa
Job Summary
The Clinical Systems Support Specialist will play a critical role in supporting clinical systems to provide front-line technical applications and training for all Binding Site systems. This position requires a strong understanding of technical applications and the ability to develop and maintain good working relationships with customers, both nationally and internationally.
Key Responsibilities
- Support and train Sales, Marketing, and Technical Specialists to identify risks and resolve case investigations.
- Develop and maintain good working and customer relationships both nationally and internationally.
- Conduct technical presentations and training sessions to educate and support customers and distributors in the optimal use of Binding Site assays and protocols.
- Research, analyze, evaluate, and make recommendations for continuous improvements to specifications and applications procedures.
Requirements
- A relevant scientific degree or clinical immunology or pathology-based degree (or equivalent) or fully trained Applications Technician.
- Knowledge of Biochemistry instrumentation or clinical laboratory procedures.
- Strong communication skills and ability to work within a team.
- The ability to travel at short notice and occasionally work weekends/unsociable hours.
- Full driving license.
- Excellent level of English Language knowledge.
Desirable Requirements
- The ability to develop training programs.
- Knowledge or work experience in an Immunology/Biochemistry company.
- Knowledge of lab instrumentations in the protein sector.
- Awareness of cultural and linguistic differences when dealing with international customers.
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