Field Application Specialist

2 settimane fa


Milano, Lombardia, Italia Thermo Fisher Scientific A tempo pieno

Job Summary

The Clinical Systems Support Specialist will play a critical role in supporting clinical systems to provide front-line technical applications and training for all Binding Site systems. This position requires a strong understanding of technical applications and the ability to develop and maintain good working relationships with customers, both nationally and internationally.

Key Responsibilities

  • Support and train Sales, Marketing, and Technical Specialists to identify risks and resolve case investigations.
  • Develop and maintain good working and customer relationships both nationally and internationally.
  • Conduct technical presentations and training sessions to educate and support customers and distributors in the optimal use of Binding Site assays and protocols.
  • Research, analyze, evaluate, and make recommendations for continuous improvements to specifications and applications procedures.

Requirements

  • A relevant scientific degree or clinical immunology or pathology-based degree (or equivalent) or fully trained Applications Technician.
  • Knowledge of Biochemistry instrumentation or clinical laboratory procedures.
  • Strong communication skills and ability to work within a team.
  • The ability to travel at short notice and occasionally work weekends/unsociable hours.
  • Full driving license.
  • Excellent level of English Language knowledge.

Desirable Requirements

  • The ability to develop training programs.
  • Knowledge or work experience in an Immunology/Biochemistry company.
  • Knowledge of lab instrumentations in the protein sector.
  • Awareness of cultural and linguistic differences when dealing with international customers.


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